In this article
Looking for the service rather than this project? This article describes a client case. To see what we offer, visit the page on managed business wireless networks for companies.
In 2026, the Serviços Sociais da Administração Pública (SSAP), the Portuguese public administration's social services body, awarded DataRoad a public tender for a business wireless network with 14 access points in one of its buildings in Lisbon. The project includes a rack, an enterprise firewall and the ongoing management and maintenance of the network, with alerting. It is DataRoad's sixth project for this organisation.
The project in numbers
| Item | Detail |
|---|---|
| Client | Serviços Sociais da Administração Pública (SSAP) |
| Sector | Public sector |
| Year | 2026 |
| Scope | Business wireless network, rack, firewall and security, management, maintenance and alerting |
| Wireless access points | 14 |
| Projects for SSAP | 6 |
| Network points certified by DataRoad at SSAP | 456 |
Why a public body returns to the same partner
An organisation bound by public procurement rules does not choose out of goodwill: every award is scrutinised. When SSAP comes back to DataRoad for the sixth time, the signal is objective. The networks delivered in previous years are still working exactly as designed.
This trust, built project by project, underpins DataRoad's position as a premium network management company and one of Portugal's benchmarks in enterprise networks and business wireless networks.
How the network was designed
A business wireless network starts at the rack and ends at the user's device. Hanging access points from the ceiling is not enough. For this building, DataRoad defined five layers:
- Coverage — 14 enterprise-grade access points, positioned to give uniform signal across the whole building and serve many users at once, without drop-outs or dead zones.
- Rack — installed and organised, with labelled, tidy and documented cabling, ready to grow without building works.
- Enterprise firewall — protects the entire network, controls internet access and separates traffic for services, staff and visitors.
- Configuration — wireless and wired networks configured by DataRoad, segmented and with security policies.
- Operation — after handover, the network moves into the day-to-day management of the DataRoad team.
After installation: managed network and alerting
The installation is what you see. What sets a managed network apart is what happens every day afterwards. The SSAP network is under continuous monitoring by DataRoad:
- Alerting If an access point, the firewall or the internet connection fails, the alert reaches our team, often before any user notices.
- Preventive maintenance Firmware and security updates kept current, configuration reviews and coverage adjustments.
- Centralised management New networks, changes and requests handled remotely, without waiting for a site visit.
- On-site intervention Whenever needed, with support across the whole country from our head office in Alfragide.
It is the same managed services model as DataRoad's IT Unlimited: infrastructure watched every day and problems solved before they become downtime.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Six projects, from 2019 to 2026
The relationship with SSAP has grown across several buildings and regions of the country:
- 2019 Repair and certification of 272 network points in racks and rooms, for a total of 456 points certified by DataRoad (cabling certification project).
- 2020 Replacement of the cabling for the entire IT network at SSAP's head office, with installation and repair of outlets and opening of access hatches in the suspended ceiling.
- 2021 Professional wireless network in a multi-storey building in Olaias, Lisbon, with remote management by DataRoad (Wi-Fi network in Olaias).
- 2023 Refurbishment of the IT and electrical network at the Avenida Guerra Junqueiro community centre, for a training room (Guerra Junqueiro project).
- 2025 Structured network and 56 Wi-Fi 7 access points at the Estalagem de Évora, the Estalagem do Cruzeiro (Aljubarrota) and Casa Alice Félix (São Pedro do Sul), with firewalls, switches and ongoing management (news on the 56 Wi-Fi 7 points).
- 2026 Business wireless network with 14 access points, rack, firewall and alerting.
The contracts between SSAP and DataRoad are published and can be consulted on the BASE Portal. See also the public bodies that work with DataRoad, from RTP to Instituto Superior Técnico.
Who else trusts DataRoad with their network
Public bodies, embassies, hotels and clinics share one requirement: they cannot be left without a network. These are the clients DataRoad looks after.
- Hospitality six hotels in Restauradores and Rossio, including the Ouro Rossio Hotel, with 30 Wi-Fi points, 55 cameras and a firewall.
- Diplomacy For example, the network project for the Embassy of Korea.
- Public sector SSAP, RTP, Instituto Superior Técnico and several municipalities (managed IT for the public sector).
- Healthcare and business Clinics, offices and companies with one or several locations.
A single partner handles the survey, the design, the certified structured cabling, the managed firewall, the wireless network and its management. No responsibilities bouncing from supplier to supplier. To size your own space, read the guide how many access points you need.
Reference projects
- Ouro Rossio Hotel 30 Wi-Fi points, 55 cameras, firewall and IT Unlimited, in Lisbon.
- LX Arch Hotel Wi-Fi 7, CCTV and IT management on Rua Augusta.
- Clínica Mulher Complete network, Wi-Fi 7 and IT Unlimited at the Twin Towers, Sete Rios.
- Clínica Lambert IT Unlimited, network and enterprise wireless in Corroios.
- Forward College Network and IT support on the Lisbon campus.
- ReStream Network with Wi-Fi 6, firewall and Starlink at the Cascais office.
- Reltio by SAP IT Unlimited and consulting at the Lisbon office.
- Magnelusa IT network for an industrial plant.
- Panike Network and communications in the food industry.
- Embassies and international organisations Embassy of Korea, Consulate of Brazil, DCIAP, Grupo Mitrelli and other organisations in Portugal.
- France Affiches IT audit and consulting at the group's head office in Paris.
The published cases also include the IT infrastructure of a car rental operation in Portugal. The full list is in all success stories; the detailed case of SSAP, with structured networks and 56 Wi-Fi 7 points in three buildings, sets out the challenge, solution and results.
Frequently asked questions
How does a business wireless network differ from an ordinary router?
It uses enterprise-grade access points with centralised management, separate networks for staff and visitors, a firewall and monitoring. It handles many simultaneous users and shows the state of the network in real time.
What does alerting do in a managed network?
It detects faults the moment they happen. If an access point stops responding or the internet goes down, the DataRoad team receives the alert and acts before users are left without a network.
Does DataRoad build wireless networks outside Lisbon?
Yes. Our head office is in Alfragide and our support covers the whole country, as the SSAP projects in Lisbon, Évora, Aljubarrota and São Pedro do Sul show.
Which organisations does DataRoad work with?
Companies and organisations with more than 10 workstations, always under contract and directly with the end client.
About DataRoad
DataRoad - IT Services and Consulting is a premium Portuguese MSP providing managed IT services, with its head office in Alfragide and support across the whole country. For 11 years it has kept running the infrastructure of organisations that cannot afford to stop, with a certified technical team and continuous monitoring. It holds the Top 5% PME distinction, awarded by scoring.pt.
Its speciality is network infrastructure: certified structured cabling, switching, and Wi-Fi 6 and Wi-Fi 7 with centralised management. Every project starts with an on-site survey, to guarantee stable performance and secure separation between the internal network and the guest network.
- Enterprise networks and structured cabling Design, installation and certification.
- Enterprise Wi-Fi Coverage survey, installation and management.
- Managed cybersecurity and firewalls Perimeter protection and secure remote access.
- Managed helpdesk Ticketing system and defined response times.
Next step: your managed wireless network
Wi-Fi that drops, areas with no signal, complaints every week and no one to call? DataRoad designs, installs and manages your business wireless network with the rigour SSAP has required for years. Request a no-obligation proposal or book a coverage survey.
Working for a public body? We know the public procurement rules and have already worked with eight public bodies.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950* or write to sales@dataroad.pt.
*Call to a Portuguese landline.
