In this article
Ouro Rossio Hotel, next to Restauradores in Lisbon, opened with all of its technology entrusted to a single partner: DataRoad - IT Services and Consulting designed, installed and manages a network with 30 cloud-managed Wi-Fi access points, 55 video surveillance cameras, a business firewall and a connection to an Altice datacentre, across the building’s 6 floors. Day-to-day operations are covered by an IT Unlimited Premium contract.
| In figures | |
|---|---|
| Floors | 6 |
| Wi-Fi access points | 30 |
| CCTV cameras | 55, with continuous recording |
| Security | Business firewall |
| Connectivity | Connection to an Altice datacentre |
| Management | IT Unlimited Premium |
What was at stake
A new hotel has no running-in period: Wi-Fi has to work everywhere from the first guest, video surveillance has to cover the entire building and the operations network has to be protected. In a hotel, a network failure turns into a negative review and reputational damage.
How the network was built
Wi-Fi with no blind spots
The project began with a coverage survey and radio frequency planning specific to the building. The 30 access points cover floors, rooms, common areas, the restaurant and service areas, with centralised cloud management and permanent monitoring.
Two networks that never cross
The guest network is completely isolated from the operations network, which protects the management systems, POS, PMS and video surveillance.
Full video surveillance
55 cameras cover entrances, corridors, reception, parking and outdoor areas, with continuous recording.
A protected perimeter
A business firewall controls access and blocks threats; the connection to an Altice datacentre provides robust connectivity for the entire operation.
One partner, from specification to support
DataRoad took full responsibility: technical specification, equipment procurement, installation, configuration, testing and training of the hotel’s staff. After handover, IT Unlimited Premium ensures ongoing support, unlimited on-site assistance and continuous maintenance of the entire infrastructure.
The methodology for hotels, refined over more than a decade, rests on three pillars: full coverage with no blind spots, complete isolation between networks and a frictionless guest experience.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Results for the hotel
- Full coverage Stable Wi-Fi on all 6 floors.
- Critical systems protected Management, POS, PMS and CCTV out of reach of the guest network.
- Physical security 55 cameras with continuous recording.
- Centralised management Infrastructure managed in the cloud and monitored.
- A single point of contact From installation to ongoing support.
IT for hotels with DataRoad
DataRoad is a premium MSP headquartered in Alfragide, with support across the whole of Portugal, active since 2015 with hotels, clinics, embassies, universities, multinationals and demanding SMEs. In hospitality, the focus is flawless guest Wi-Fi, separate networks for operations, video surveillance, and PMS and POS that are always available. For hotels that need coverage at nights, weekends and public holidays, the Premium 365 plan includes 24/7 support.
- Unlimited management IT Unlimited at a fixed cost, remote and on site.
- Structured cabling Design, certification, Layer 3 switching and PoE.
- Wi-Fi 6 and Wi-Fi 7 Coverage survey, cloud management, isolated guest networks.
- Managed firewalls Perimeter protection and threat mitigation.
- Servers and backups NAS, centralised backups and disaster recovery.
- CCTV Video surveillance with continuous recording.
- NOC and monitoring Automatic alerts and proactive interventions.
- Projects New properties, moves and modernisation.
- Windows and Apple Full management of the IT estate.
See also
Next step: your hotel’s network, designed and managed
Request a coverage survey and a no-obligation proposal.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950* or write to sales@dataroad.pt.
*Call to a Portuguese landline.
