Managed Remote Working: Devices, Access and Security for Distributed Teams, With an IT Partner in Portugal

Every laptop outside the office becomes an open door. The problems are always the same:

• Laptops without updates Off the company network, they go months without security fixes.
• Shared credentials Passwords exchanged by email and accounts without multi-factor authentication.
• Scattered data Files stored locally, with no backup and no control over sharing.
• Support that depends on site visits The employee is left idle waiting for someone to fix it.

Centralised management solves all four with the same rules for everyone, whether in the office, at home or in another country.

• Managed workstations Computers configured, protected and updated remotely, ready to use anywhere.
• Mobile devices Encrypted laptops and phones, with security policies applied remotely.
• Secure remote access VPN, MFA and managed firewalls and remote access.
• Collaboration Teams, SharePoint and OneDrive with managed Microsoft 365 for distributed teams.
• Protected data managed backups and a disaster recovery plan with tested copies.
• Managed cybersecurity Protection for workstations, email and identities; see cybersecurity for businesses.
• Hybrid office business Wi-Fi for people who alternate between home and office.
• User support Immediate remote assistance for every employee; find out more in user support.

The service carries on. Working remotely only works if the infrastructure behind it does not stop, and DataRoad's was designed for exactly that:

• Datacentre Where international clients work remotely, with workstations, applications and data protected.
• Redundant internet Several independent connections, so that one failure does not stop the teams.
• Starlink An additional connection path when traditional links fail.
• Renewable energy Advanced systems that keep the service running continuously.

We support international companies established in Portugal, groups with teams across Europe and the USA, and fully remote companies. Forward College, Beqom, Velv by OnRising and France Affiches rely on a single contract and a single team.

We provide remote support and infrastructure management in Portugal, Spain, France, the United Kingdom, the rest of Europe and the USA, with site visits when necessary. Headquarters in Alfragide (Lisbon), on-site support throughout Portugal, no need for offices in every city and no subcontracting. 24/7 cover only on the Premium 365 plan of IT Unlimited.

1. Diagnosis — infrastructure, risks and ways of working, with no commitment.
2. Written proposal — tailored contract and SLA, with defined scope and costs.
3. Implementation — workstations, access, security and documentation, without stopping the business.
4. Ongoing management — monitoring and remote support, with reports.

• Requests with no owner Slow responses and problems nobody takes on.
• A vague contract No clarity on what is included and no written SLA.
• No visibility No monitoring or reports to base decisions on.
• IT that cannot keep up The company grows or operates in several countries and the supplier falls behind.

We carry out the survey and transition without interrupting work; see how to change IT partner. A 30-minute conversation, with no commitment, is enough to see what can be improved.

• International IT consultancy Companies operating in several countries.
• Companies without offices How we support fully remote teams.
• Offices and multinationals IT for international subsidiaries.
• Network installation Cabling and Wi-Fi in a warehouse in the Algarve.
• Cloud PC Who Windows 365 pays off for.
• Secure remote access Why a VPN is no longer enough.
• Laptops on the move Public Wi-Fi, safely.
• 10 signs That a company needs professional IT support.
• Choosing an IT partner Checklist.
• What it costs IT support for a business.

See also all our case studies.

The service is provided exclusively under an IT Unlimited contract, with full responsibility for the client's environment. Request a no-commitment assessment.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950* or write to sales@dataroad.pt.

*Call to a Portuguese landline.

DataRoad. One Step Ahead of IT.