DataRoad in Facts: Fact Sheet of a Premium MSP and IT Company in Portugal

• Managed IT IT services for businesses for a fixed monthly fee under the IT Unlimited model.
• Service desk helpdesk and user support, remote, on-site and by phone.
• Network infrastructure structured cabling and switching and business Wi-Fi networks with Wi-Fi 6 and Wi-Fi 7.
• Security managed cybersecurity, managed firewalls and backups with tested restores.
• Cloud and devices Microsoft 365 and cloud, managed Apple fleets and IP communications.
• Consultancy IT consultancy, NIS2 readiness and infrastructure projects.

Compare the IT Unlimited plans side by side or see the details of IT Unlimited Premium.

DataRoad is an Apple Technical Partner. The technical team holds Microsoft, Fortinet, Sophos, Ubiquiti, Dell, Cisco and VMware certifications: knowledge validated by the makers of the equipment it installs and manages.

• Predictable cost The monthly fee covers support, monitoring, backups and security, with no hours counted.
• One account manager With a name and phone number, who knows the client's environment.
• Our own team No subcontracting; the people who installed the network are the people who look after it afterwards.
• Control of what is yours Inventory, documentation and credentials always remain with the company.
• Prevention before invoicing The MSP model depends on availability, not on charging for each intervention.
• Reduced risk In 11 years, DataRoad has never suffered a security incident.

The founding idea has held since the first client: take full responsibility for the company's technology, at a fixed price and with no clauses that make leaving difficult. The company has grown mainly through recommendations from existing clients.

Because for them IT cannot fail. Embassies do not compromise on security or confidentiality. Hotels know that a night without Wi-Fi turns into complaints. Clinics need the system available when the patient arrives.

That is why DataRoad has clients who have stayed for several consecutive years, among embassies, multinationals, hotels, clinics, universities and international companies based in Portugal. They chose it for reliability, not for the lowest price.

• Hospitality Guest Wi-Fi, PMS, check-in and billing.
• Healthcare Clinical software and imaging, with confidentiality and retention requirements.
• Embassies and international organisations Security rules set outside Portugal.
• International companies Subsidiaries in Portugal reporting to headquarters in another country.
• Education Thousands of users and timetables with no room for downtime.
• Growing SMEs Most of our clients: companies whose technology has fallen behind the business.

Examples with named clients in DataRoad's case studies and in the recent news and projects.

Mission — make companies' technology work without them having to think about it. Vision — to be the reference MSP in Portugal for demanding organisations.

• Responsibility When DataRoad takes on a client's technology, the problem becomes ours.
• Transparency Clear communication, including when the news is bad.
• Technical excellence Continuous training and active certifications.
• Partnership Clients are not tickets.
• Availability Immediate response and, on Premium 365, cover for nights, weekends and public holidays.

An introductory meeting, with no commitment, shows you how we work and what would change in your company. Book the introductory meeting.

More than 10 workstations · support contract · remote, on-site and phone support.

Call +351 211 459 950* or write to sales@dataroad.pt. We do IT right.

*Call to a Portuguese landline.