Managed Networks and IT Across Portugal: One Premium MSP, One Contract, One SLA

No, in the vast majority of cases. Nine out of ten requests are resolved through secure remote access, with an immediate response, whether the company is in Lisbon, in the north of Portugal or elsewhere in Europe. Physical presence only matters in the tenth case: a server that will not boot, a rack to reorganise, new cabling, an office move.

We do not promise a van in every city. We promise what we deliver: immediate remote response, scheduled site visits and the contract, the SLA and the contact always with DataRoad.

• Greater Lisbon and Setúbal Lisbon, Cascais, Oeiras, Sintra, Setúbal and Barreiro with on-site intervention, on the same day when there is a critical outage.
• Rest of Portugal Braga, Porto, Coimbra, Leiria, Beja and Faro managed remotely, with site visits when needed.
• One team The same engineers and the same contract in every city.

• Lisbon Headquarters and most of the team; on-site presence on the same day.
• Cascais Companies along the coast west of Lisbon, from Carcavelos to Guincho.
• Oeiras Lagoas Park, Taguspark and Quinta da Fonte business parks.
• Sintra From Sintra Business Park to SMEs in Cacém, Queluz and Mem Martins.
• Barreiro From the Baía do Tejo business park to companies in the town centre.
• Setúbal Logistics and industry on the peninsula.
• Leiria Moulds, plastics, glass and packaging, with shop-floor networks.
• Coimbra Clinics, laboratories and biotechnology.
• Porto Planned projects and immediate remote response across Greater Porto.
• Braga Export industry and technology companies.
• Beja The Alentejo, with planned site visits and remote support with no travel costs.
• Faro and the Algarve Remote monitoring and off-season prevention, so the high season runs without surprises.

Yes. The method is the same on every project, from Alfragide to Beja, with our own team and certification delivered on every one for 11 years.

Structured cabling

Every structured cabling project begins with an on-site survey, before the quote. Points are counted against the future layout, cable is CAT6 or CAT6A depending on distance and service life, and optical fibre links buildings where copper cannot reach. At the end, we deliver the Fluke certification of every point in a report.

The works are carried out with the company still working: in phases, zone by zone and out of hours when there is no alternative.

Business Wi-Fi

Business Wi-Fi networks begin with on-site coverage measurement, never estimated from a floor plan. Access points cabled with PoE, Wi-Fi 6 and Wi-Fi 7, seamless roaming and a separate guest network. Because management is centralised, most corrections are made remotely.

1. Single contact — one number, one portal, one team.
2. Immediate remote response — by phone and secure remote access.
3. On-site intervention — scheduled according to the SLA when equipment needs hands-on work.
4. Records — every intervention is logged in the portal, with a searchable history.

11 years in the market, 232 clients and Top 5% PME certification (source: scoring.pt). Get to know DataRoad and the way we work.

Give us your company's addresses and we will reply in writing with the response time and a no-commitment proposal. Request a proposal for my region.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950* or write to sales@dataroad.pt.

*Call to a Portuguese landline.

DataRoad. One Step Ahead of IT.