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For an embassy, an international organisation or the Portuguese subsidiary of a foreign group, choosing an IT partner is a risk decision: who responds when the network fails, who puts in writing what they guarantee, and who passes a security audit conducted in another country. That is why these organisations are now at the heart of DataRoad’s client portfolio. Everything that follows is documented on the website, client by client.
Which organisations already entrust their network and IT to DataRoad?
Diplomatic missions and public bodies
| Organisation | Scope of work |
|---|---|
| Embassy of Korea | Network project |
| Consulate of Brazil (Lisbon) | Network and structured cabling |
| Embassy of the Kingdom of Saudi Arabia | Network and structured cabling |
| Embassy of Qatar | IT support |
| DCIAP | Structured network and fibre optics modernised, installed and certified |
| SSAP — Serviços Sociais da Administração Pública | Recurring projects; in one of them, 456 network points and three certified racks |
| Escola Nacional de Saúde Pública | Network installed from scratch |
| Câmara Municipal do Montijo | Datacentre with biometric entry |
| Massamá e Monte Abraão | Six public spaces with new network and Wi-Fi |
International groups operating in Portugal
- Reltio by SAP US technology company, office in Lisbon.
- ReStream US company with a team in Portugal.
- Forward College Higher education project in Lisbon, associated with the University of London.
- beQom Swiss company; new Lisbon office built from scratch.
- Grupo Mitrelli Group with a presence in several countries; network projects.
- PTR Pharma Consulting.
The common denominator is not size. It is the level of proof required: every network point certified, a report in the client’s hands, access under control and confidentiality committed to in the contract. The full list is in our reference projects and clients.
What weighs in a foreign headquarters’ decision?
- A single accountable partner in Portugal Instead of coordinating carrier, cabling, hardware, security and support with five suppliers and as many time zones, headquarters deals with one contact who answers for everything.
- Alignment with group policies The infrastructure follows the client’s global IT and security standards, not ours, and the service is delivered in English. The DataRoad website is available in Portuguese, English, Spanish, French and German.
- Commitments in the contract What we cover, how quickly we respond, how we test recovery and which reports we deliver are all in writing. See our published service levels.
- Team continuity The people who survey and install are the people who provide ongoing support. There is no handover to a helpdesk that has never been on site.
Which services do they contract most often?
- IT Unlimited Managed IT services for a fixed monthly fee, with continuous management; in Premium 365, 24/7 monitoring. A foreign headquarters approves it without hesitation, because the cost is predictable.
- Structured cabling and certified networks Every outlet measured and documented, which is the proof the public sector and diplomatic missions require.
- Business Wi-Fi Wi-Fi 6 and Wi-Fi 7, with a coverage survey and an isolated guest network.
- Cybersecurity and managed firewalls Segmented networks, intrusion detection and protected workstations, with configuration and monitoring handled by DataRoad.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Why does DataRoad pass these audits?
- 11 years In business, since 2015, and 232 clients under contract.
- Top 5% PME In Portugal, a distinction awarded by scoring.pt.
- More than 138 sites and 1321 Ubiquiti devices Under management.
- Apple Technical Partner And 5.0 from 52 reviews on Google.
- No security incident At DataRoad in 11 years.
DataRoad - IT Services and Consulting is a premium MSP based in Alfragide, with support across the whole of Portugal, that also serves companies in Europe and the US. It works only with businesses, under contract and directly with the end client: ticketed helpdesk, remote and on-site support, servers and Microsoft 365, backups, cybersecurity and proactive monitoring.
Opening an operation in Portugal?
There is a service designed for that: design together with the global IT team, complete build-out of the office and engineers on site on opening day, with a contracted delivery date. Find out more about IT infrastructure for international groups in Portugal.
More projects and services
- RTP, Instituto Superior Técnico, Faculdade de Medicina de Lisboa and SSAP: 24 public contracts
- France Affiches: IT audit and consulting at two locations in Paris
- The DataRoad website in five languages, for international companies
- Six hotels in Restauradores and Rossio: network, Wi-Fi, CCTV and PMS
- IT Unlimited: unlimited support for a fixed monthly fee, with monitoring and alerting
- Business helpdesk with tickets and defined response times
- IT for the public sector — eight public bodies served, within public procurement rules
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