DataRoad - IT Services and Consulting

Managed IT services: networks, security and cloud

DataRoad managed IT: networks, Wi-Fi, cabling, cybersecurity, backups, cloud and voice in one contract for a fixed fee. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

11years in business
232active clients
1321network devices managed
Top 5%SME · scoring.pt
At a glance

For decision-makers short on time.

  • 01One contract and one owner for networks, security, backups, cloud, voice and CCTV.
  • 02Plans from €395, €750 and €1,200/month + VAT; annual contract, 60 days' notice, no lock-in.
  • 03An in-house engineer costs over €25,000/year; the retainer buys a full team for less.
  • 0411 years, 232 companies and Top 5% PME (scoring.pt).

When the network belongs to one supplier, the firewall to another and the backups to a third, every failure begins with a round of blame. The managed IT services of DataRoad - IT Services and Consulting put an end to that: one contract, one owner, one predictable monthly fee. We manage networks, business Wi-Fi, structured cabling, cybersecurity, backups, cloud, voice and video surveillance, with a certified team and written processes.

Why is a single MSP cheaper than several suppliers?

Because the real cost of IT is not on the invoice: it lies in hours of downtime and decisions taken without information. Compare the three options:

ModelWhat you payWhat you get
In-house engineerMore than €25,000 a yearOne person, with holidays, sick leave and gaps in expertise
Ad hoc engineerEvery hour, every call-outSomeone who turns up after the problem
DataRoad MSPA retainer below the cost of one employeeA team for networks, security, cloud, voice and support, with a written SLA

Our team holds Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware certifications. Holiday cover is guaranteed and every request is logged in the client portal.

  • A budget without surprises IT becomes a fixed line.
  • Every specialism Without recruiting five different profiles.
  • Accountability A monthly report and a single responsible contact.
Who already trusts this model?
  • Since 2015 — 11 years keeping companies operational.
  • 232 companies — from SMEs to multinationals, in Portugal.
  • Top 5% PME — according to scoring.pt.

Which managed IT services cover your network?

How do we protect data and continuity?

Who looks after workstations, servers and users?

  • IT Unlimited Your IT department for a fixed fee, with unlimited support and preventive maintenance; 24/7 monitoring only in Premium 365: IT Unlimited retainer.
  • Helpdesk Workstations, servers, network and cloud with a single contact and a written SLA: helpdesk and IT estate management.
  • Microsoft 365 and Google Workspace Migration, management and optimised licensing: managed cloud.
  • IP telephony IP PBX with auto attendant and reporting: IP phone systems.

And the medium-term view?

What happens after you sign?

  1. Diagnosis — risks, costs and the state of the infrastructure, with no commitment and in plain language.
  2. Written proposal — scope, response times and monthly fee.
  3. Handover — a planned migration from your current provider, with no outages.
  4. Operation — preventive maintenance and a monthly report; 24/7 monitoring in Premium 365.

What does it cost and on what terms?

PlanFrom (month + VAT)Scope
Essential€395From 10 workstations; remote and telephone support only
Premium€750Unlimited on-site support
Premium 365€1,200Unlimited on-site, plus nights, weekends and public holidays

Annual contract with automatic renewal, 60 days' notice and no lock-in. See how we calculate the price.

We only work under contract and with companies of 10 or more workstations. The reason is set out in why we turn down one-off support.

Where and for whom do we work?

Clinics, hotels, offices, retail and the public sector: see the sectors we serve. Headquartered in Alfragide, with support across the whole of Portugal, immediate remote support and assistance for companies in Europe and the USA. Proof in success stories and commitments in service levels.

Questions from those comparing providers

What do managed IT services cost?

From €395 per month + VAT with Essential. The final amount depends on the number of users and the complexity of the infrastructure; it is a fixed retainer, with no hours billed. The proposal is no-commitment.

Which services does the IT Unlimited retainer include?

Unlimited helpdesk, preventive maintenance, backup and security management, and ongoing consulting. Unlimited on-site support starts with Premium; 24/7 monitoring is exclusive to Premium 365.

Can you be our IT department?

Yes, that is the case for most clients. Where there is already an in-house team, we reinforce it in networks, security or projects.

What is the response time?

Immediate, and fixed in the SLA. Site visits are scheduled by priority; a critical outage always goes to the front.

Do you serve companies outside Greater Lisbon?

Yes. Remote support reaches the whole country instantly and call-outs cover any region.

Reading to help you decide

Start with the diagnosis

Tell us how your infrastructure stands today. We send back a diagnosis and proposal, with no commitment. Request your IT diagnosis.

More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950* · sales@dataroad.pt. One Step Ahead of IT.

*Call to a Portuguese landline.

DataRoad · Managed IT services

One StepAhead of IT.

DataRoad managed IT: networks, Wi-Fi, cabling, cybersecurity, backups, cloud and voice in one contract for a fixed fee. Request a no-commitment proposal.

  • 11years without a DataRoad security incident
  • 232companies protected
  • Top 5%SMEs · scoring.pt

We do IT right.

Trust
5,0★★★★★52 Google reviews
Contact

Let’s talk about your operation.

We work directly with the end client, under contract, with companies of 10 or more workstations.

Phone+351 211 459 950**Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

Your details are used only to reply to your request.