For decision-makers short on time.
Choosing the wrong IT partner is expensive: hours of downtime, forgotten requests, a change of provider halfway through the year. That is why this page carries no promises of ours. It carries what ten decision-makers wrote, with name and job title, on DataRoad's Google Business Profile. We summarise each client testimonial and note what was resolved. The public average is 5.0 from 52 reviews.
We do not rewrite or filter what clients publish. The full texts can be read on Google; here are the key points of each.
He highlights the dedication on every incident and the fact that DataRoad covers users, servers and every other technical area. He stresses the "quick response" and recommends the permanent support and the management of the company's networks.
He works with DataRoad on a monthly retainer. He values the remote, on-site and telephone support, the effectiveness in resolving issues and the speed of response. He ends by wishing the team "every success".
She explains that DataRoad keeps pace with the company's growth with specialist knowledge. She mentions immediate response times and continuity in the work requested.
He reports obvious problems with internet access, the network and the servers, resolved quickly. He thanks the team for its commitment.
He describes an experienced, friendly and "fun" team that clearly enjoys what it does. He says he will recommend it again.
He started with a network installation project and kept DataRoad on for day-to-day maintenance. He chose IT Unlimited for the security of always having someone trustworthy available. After five years, he rates the response and resolution as "exemplary".
DataRoad defined the initial best practices: servers, wired network, Wi-Fi and staff support. He praises the speed and the enjoyment of the work the team shows.
They are the most demanding readers, because they know what to assess.
DataRoad installed the cabling and all the infrastructure at the new premises, on schedule, and kept up the support after the works. The previous provider, he recalls, missed its response times.
DataRoad implemented the network and manages servers, cloud, backups, workstations and internet access. He points to the proactivity and the proposals for improving the system.
He highlights the competence and speed, and the fact that DataRoad designs the right solution for each case, whatever the manufacturer. For him, trust is the foundation of the relationship.
| What clients notice | What it means in the contract |
|---|---|
| Fast responses | Immediate response times, with defined service levels |
| The same team over the years | Engineers who know the systems and the people |
| Problems that do not come back | The ticket closes when the cause is gone |
| Enjoyment of the work | Mentioned spontaneously by several clients |
It is the standard you should demand, in writing, from any managed helpdesk and support service.
We are the external IT department for 232 companies: managed IT services, network infrastructure and structured cabling, business Wi-Fi, cybersecurity and managed firewalls, Microsoft 365, managed backups and video surveillance. The commitments are set out in the contracted SLAs; 24/7 monitoring is exclusive to Premium 365.
Want to see the projects? Open the published success stories or read what sets us apart.
Tell us what is failing today: Wi-Fi, network, servers, backups, Microsoft 365 or security. Within 24 business hours we send back a diagnosis and a no-commitment proposal. Annual contract, automatic renewal, 60 days' notice and no lock-in.
Request a proposal · +351 211 459 950* · sales@dataroad.pt
More than 10 workstations · support contract · remote, on-site and telephone support.
*Call to a Portuguese landline. We do IT right.
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DataRoad · Client testimonials
CEOs, CFOs and IT directors rate DataRoad on Google: 5.0 from 52 reviews, 232 clients, Top 5% PME (scoring.pt). Request a no-commitment proposal.
We do IT right.
We work directly with the end client, under contract, with companies of 10 or more workstations.
More than 10 workstations · support contract · remote, on-site and phone support
