DataRoad - IT Services and Consulting

Managed networks and IT in Coimbra and central Portugal

Managed networks, segmented Wi-Fi and cybersecurity for clinics, labs and firms in Coimbra, on a fixed IT Unlimited fee. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

11years in business
232active clients
1321network devices managed
Top 5%SME · scoring.pt
At a glance

For decision-makers short on time.

  • 01Managed networks and IT for clinics, laboratories, education and services in Coimbra.
  • 02Separate VLANs for clinical staff, medical equipment and patients on one infrastructure.
  • 03Periodic restore tests, with the result delivered in writing.
  • 04IT Unlimited from €395/month + VAT; 24/7 monitoring only in Premium 365.

DataRoad - IT Services and Consulting manages networks and IT for businesses in Coimbra and central Portugal, with particular weight in clinics, laboratories, education and services. Under a single IT Unlimited contract, the company receives managed business networks, segmented Wi-Fi, cybersecurity and backups with measured restores. The head office is in Alfragide, support covers the whole country and is remote, on-site and telephone.

Why Coimbra demands better-designed networks

Coimbra's business fabric mixes healthcare units, laboratories, biotechnology and university spin-outs with retail and services. Many of these organisations process health data, which the GDPR classifies as a special category. That changes what is required of the network infrastructure.

  • Health data Encryption, access control and a log of who consulted what, with the ability to prove it.
  • Clinical equipment on the network Devices and laboratory systems that need to communicate, but with restricted access.
  • Several units Clinics with more than one site using the same systems.
  • A continuous schedule Appointments and consultations that do not stop to wait for an engineer.

In a clinic, a failure does not just delay the administrative side: it interrupts consultations, blocks access to patient records and can stop equipment.

How we solve the region's typical problems

Equipment the manufacturer will not allow to be updated

Many clinical devices run old systems. The answer is not to force updates, but to isolate them in their own segment, where only strictly necessary traffic passes, and to monitor that segment.

One infrastructure, three logical networks

Professionals, clinical equipment and patients in the waiting room never share the same network. Each audience has its own VLAN and its own rules, on the same physical infrastructure.

Monitoring before reception notices the problem

If the booking system goes down, the waiting room stays full. That is why response times are written into the contract and monitoring detects the failure before it reaches the front desk.

Measured restores, not assumed ones

The right question is not whether backups exist, but how long it takes to restore appointments and clinical records. We run periodic restore tests and deliver the result in writing.

Network infrastructure and structured cabling in Coimbra

In healthcare, laboratories and education, a flat network is a risk. Segmentation starts at the cable: certified structured cabling is designed to separate clinical and administrative workstations, imaging equipment, access points, cameras and access control, each family with its own VLAN. Every point is certified with Fluke and documented in a report.

For business wireless networks, we measure coverage on site and configure roaming between access points, so the session does not drop when moving between consulting rooms or classrooms. Separating networks in a building that was not cabled for it always costs more than doing it from the start.

What the managed service in Coimbra includes

AreaWhat we take charge of
Support and managementWorkstations and servers, incident management and IT Unlimited at a fixed cost, with written response times.
Managed networksCertified cabling, Layer 3 switching and PoE for workstations, equipment and cameras.
Business Wi-FiWi-Fi 6 and Wi-Fi 7 with separate networks for clinical staff, equipment and patients.
Managed cybersecurityBusiness firewall, encryption, access management and logging, with GDPR documentation.
Servers and dataVirtualisation and backups with reported restore tests.
CommunicationsIP phone systems for reception and bookings, and CCTV.

Distance does not reduce the service: a company in Coimbra receives the same as a client in Greater Lisbon, because much of it runs remotely and visits are provided for in the proposal.

Results in projects with the same profile

At Clínica Lambert, in Corroios, DataRoad took over the entire IT function under IT Unlimited, with network and business wireless. At Clínica Mulher, in the Twin Towers in Sete Rios, it installed 192 network points, Wi-Fi 7 and a firewall. These are the same requirements as Coimbra's healthcare units.

There is also an IT infrastructure project in the car rental sector and the full archive of success stories.

From survey to operation

  1. Survey — a visit to the unit and an inventory, including the clinical equipment connected to the network, almost always more than management estimates.
  2. Fixed proposal — scope, exclusions, response times, monthly fee and the handling of health data.
  3. Execution — cabling, active network, security and workstations in windows outside opening hours, at the end of the day or at weekends.
  4. Operation — support, monitoring (24/7 in Premium 365), restore tests and reporting to demonstrate compliance.

Frequently asked questions in Coimbra

Do you have experience with clinics and healthcare units?

Yes, it is a significant part of our work. See our experience in IT for clinics: equipment segmentation, patient networks, encryption and access logging.

What do you do with clinical equipment that cannot be updated?

We isolate it in its own segment, with rules that only let through what it needs to communicate, and monitor that segment permanently.

Does this solve GDPR?

It solves the technical side: encryption, access, logging, tested backups and documentation. The legal side, such as consents, the data protection officer and contracts, stays with your adviser, with whom we work.

Can you connect two units?

Yes, with a secure link between sites and access to the same systems from either one, under centralised management.

How is the price calculated?

IT Unlimited sets a monthly retainer by scope, with no call counting. Plans start from €395/month + VAT (Essential), €750 (Premium) and €1,200 (Premium 365).

Managed networks and IT in other regions

Next step: a no-commitment proposal

The service is provided exclusively under an IT Unlimited contract: we do not do one-off interventions or sell standalone equipment. Request a no-commitment proposal for your unit in Coimbra. More than 10 workstations · support contract · remote, on-site and telephone support.

Telephone: +351 211 459 950* · Email: sales@dataroad.pt

*Call to a Portuguese landline.

DataRoad · Managed networks and IT in Coimbra and central P

One StepAhead of IT.

Managed networks, segmented Wi-Fi and cybersecurity for clinics, labs and firms in Coimbra, on a fixed IT Unlimited fee. Request a no-commitment proposal.

  • 138+sites under management
  • 2015first UniFi network
  • Wi-Fi 7designed with a site survey

We do IT right.

Trust
5,0★★★★★52 Google reviews
Contact

Let’s talk about your operation.

We work directly with the end client, under contract, with companies of 10 or more workstations.

Phone+351 211 459 950**Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

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