The choice of embassies, hotels, clinics and international groups

Premium managed IT for companies that cannot stop

Every hour with systems down is lost revenue. DataRoad manages, protects and anticipates problems in your network and equipment, for a fixed fee and with immediate response.

  • From €395 /month + VAT
  • No lock-in
  • Top 5% SME · scoring.pt

More than 10 workstations · support contract · remote, on-site and phone support

11years in business
232active clients
1321network devices managed
Top 5%SME · scoring.pt

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoPremium managed IT for companies that cannot stopCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews
IT health check

How well prepared is your IT?

Eight questions, two minutes, no commitment. See where the risks are and what to fix first.

01Backups tested and stored off-site?
02Multi-factor authentication (MFA) on every email and cloud account?
03Every computer with updates and antivirus managed centrally?
04Wi-Fi designed with a site survey, no dead zones?
05Does someone monitor servers, network and alerts before they fail?
06Do you always know who handles an issue and how fast they respond?
07Is there a written plan to recover after an outage or ransomware?
08Are IT contracts and licences all with one partner?
Your score

0out of 16

Priorities

    Talk to a specialist about this result →

    Indicative result, no data collected. An on-site audit confirms the real picture.


    DataRoad · Managed IT for business

    One StepAhead of IT.

    Technology that works quietly, so your team works without interruptions. Engineering precision in every request.

    • 1contract and one owner for everything
    • 138+Ubiquiti sites under management
    • 11years in business, since 2015

    We do IT right.


    Ubiquiti networks

    Ubiquiti networks since 2015. Designed, installed and managed by the same team.

    DataRoad is one of the largest Ubiquiti project companies in Portugal, with success stories published internationally by the manufacturer.

    We use the same solution at every client. A hotel, a clinic and an embassy all run to the same standard, so a fault is fixed with method, not trial and error.

    DataRoad does not sell equipment on its own. For network installations, we take responsibility for maintaining and managing the installed network under an IT Unlimited contract.

    1321devices managed
    138+Ubiquiti sites managed
    2015Ubiquiti UniFi
    Wi-Fi 7High-density Wi-Fi 7
    11years in business

    Partners and certifications

    Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

    How we start

    From the first conversation to IT under control.

    1. 01Step 01

      Conversation

      We listen to leadership: the operation, the workstations, the sites and what fails or worries you today.

    2. 02Step 02

      Technical assessment

      We review network, servers, security, licences and equipment, and identify the risks.

    3. 03Step 03

      Written proposal

      An IT Unlimited plan with scope, priorities and monthly fee agreed before you sign.

    4. 04Step 04

      Onboarding

      We standardise, document, then monitor and support, with one point of contact from day one.




    IT Unlimited

    Three plans. One fixed monthly fee.

    Choose the coverage your operation needs: remote, on site or non-stop. Managed cybersecurity is included in all of them.

    Essential

    For companies with 10 or more workstations that need remote and phone support.

    from€395/month + VAT
    • Unlimited remote and phone support, no hours counted
    • Request portal with history and priorities
    • Response times defined in the SLA
    • Proactive monitoring with alerting
    • Update and security patch management
    • Managed cybersecurity: firewall, antivirus and MFA
    • Monthly estate report
    • No site visits: remote and phone support only
    Request a proposal →
    Recommended
    Premium

    For companies that want IT fully taken care of.

    from€750/month + VAT
    • Everything in Essential
    • Unlimited on-site support, travel included
    • Full estate management: workstations, servers and network
    • Managed network and Wi-Fi, inventory always up to date
    • Managed backups and data protection
    • Immediate response to critical incidents
    • Dedicated account manager
    • Managed security and antivirus
    Request a proposal →
    24/7
    Premium 365

    For operations that never stop: nights, weekends and public holidays.

    from€1,200/month + VAT
    • Everything in Premium
    • 24/7 support, 365 days a year
    • Nights, weekends and public holidays included
    • 24/7 monitoring with alerting
    • Regular alignment meetings
    • Disaster Recovery plan and recovery tests
    • Project priority and executive reports
    Request a proposal →

    Indicative prices: the final amount depends on scope, including network size, servers, printers, NAS, sites, critical systems and Apple devices. Essential priced for 10 workstations.

    Annual contract with automatic renewal and 60 days’ notice to terminate. No lock-in period.

    Plan finder

    Which plan fits you?

    Three questions, one instant recommendation.

    01How many workstations?
    02Do you need on-site engineers?
    03Do you operate outside office hours?
    We recommend

    Essential

    from 395 € /month + VAT

    Remote and phone support, proactive monitoring and managed cybersecurity. No on-site visits.

    Request a proposal for this plan →

    Final price after a survey, always in writing.


    Numbers you can verify

    11years in business
    232clients
    1321Ubiquiti devices managed
    138+sites under management
    5.0 ★52 Google reviews
    Transparency

    What many providers hide, we publish.

    • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
    • No lock-inAnnual contract, 60 days’ notice and no joining fees.
    • Everything in writingWhat is included, the scope and the price, before you sign.
    • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

    Success stories and news

    Projects delivered and news. Clients named.

    See all success stories → See all news →

    Embassies, hotels, clinics and corporate offices trust us with their day-to-day operations.


    Testimonials
    5,0★★★★★average of 52 reviews on our Google Business Profile
    ★★★★★
    “We chose the IT Unlimited service knowing we always have someone we trust. We have worked with DataRoad for five years and they have been exemplary in responding to and solving problems.”
    JCJoão Carlos VicenteCFO
    ★★★★★
    DataRoad provides outstanding IT support and infrastructure services. Their team is highly professional, incredibly responsive, and proactive in maintaining our systems. Their "IT Unlimited" support model offers great peace of mind.
    ETElton Tobin Google
    ★★★★★
    Trabalhamos com a Dataroad há 2 anos: serviço 5 estrelas, sempre disponíveis e de confiança.
    CMCarolina Magalhães Google
    ★★★★★
    “Always available, quick to respond to the issues raised and highly professional.”
    ABAntónio BrásCEO
    ★★★★★
    I highly recommend DataRoad, our trusted IT supplier in Portugal for the past four years. They are professional, reliable, and consistently deliver excellent support, efficiently handling our network and hardware needs.
    MCMichael Carinhas Google
    ★★★★★
    Empresa de confiança. Trata os clientes como parceiros, o que é raro de se ver hoje em dia.
    HMHugo Martins Google
    ★★★★★
    Dataroad helped us build out our office in Lisbon. Great experience working with the team. Luis is awesome!
    ULUrijah L. Google
    ★★★★★
    “I recommend their IT support and consulting services for the experience and know-how they have shown.”
    RGRodrigo GuerreiroIT
    ★★★★★
    Sou cliente faz muitos anos e recomendo, simpatia e profissionalismo é o que os define.
    PCPaula C. Google
    ★★★★★
    Excelente serviço, sempre disponíveis.
    ITIsabel Tojo Google
    ★★★★★
    Ótimo trabalho! Suporte excelente! Recomendado!
    RZRafael Zelenski Google

    Read all testimonials →


    Blog

    Guides for IT decision-makers.

    See all articles →

    Teams on the move: securing laptops, phones and public Wi-Fi
    Managed IT and cybersecurity

    Teams on the move: securing laptops, phones and public Wi-Fi

    The real travel risk is an unencrypted lost laptop, not hotel Wi-Fi. With disk encryption, central management, MFA and a controlled connecti…

    External attack surface: what the internet sees of your company
    Managed IT and cybersecurity

    External attack surface: what the internet sees of your company

    Automated attacks hunt for vulnerable versions, and company size is irrelevant. In 2025, CERT.PT recorded 3,864 incidents, 40% more than in …

    NOC and managed cybersecurity: who watches your SME, and when
    Managed IT and cybersecurity

    NOC and managed cybersecurity: who watches your SME, and when

    The question is not whether you have a SOC: it is who receives the alert at 10 pm on a Saturday and what they do next. At DataRoad, nights, …

    Microsoft 365 security: the 10 controls that are yours
    Managed IT and cybersecurity

    Microsoft 365 security: the 10 controls that are yours

    In Microsoft 365, the platform is Microsoft's and the keys are yours. According to Microsoft, MFA and blocking legacy authentication stop mo…

    Managed SD-WAN: multiple stores and offices without outages
    Networks and cabling

    Managed SD-WAN: multiple stores and offices without outages

    A store without internet cannot sell or invoice. With managed SD-WAN, every site has two links and switches over on its own, so one ISP fail…

    GDPR and managed cybersecurity: 10 technical controls to prove
    Managed IT and cybersecurity

    GDPR and managed cybersecurity: 10 technical controls to prove

    Without documented technical measures, a data breach turns from an IT incident into a problem with the regulator. Ten controls in three bloc…

    Exposed passwords: audit your domain and close the door in 5 days
    Managed IT and cybersecurity

    Exposed passwords: audit your domain and close the door in 5 days

    The risk is not the email appearing in a breach: it is the same password opening a work account. Change what is exposed, MFA on every accoun…

    Asset inventory: the basis of IT estate management and NIS2
    Managed IT and cybersecurity

    Asset inventory: the basis of IT estate management and NIS2

    Without an asset inventory there is no planned renewal, no demonstrable security and no answer to CNCS. NIS2 entities must submit the list o…

    Break-glass accounts in Microsoft 365: your company's insurance
    Managed IT and cybersecurity

    Break-glass accounts in Microsoft 365: your company's insurance

    A locked-out admin can leave email, Teams and files unmanaged for days. Break-glass accounts are the reserve administrator you only use when…


    FAQ

    What leadership asks before signing.

    More than 10 workstations · support contract · remote, on-site and phone support

    How much does it cost to hand your IT over to DataRoad?

    IT Unlimited costs from €395 per month + VAT on the Essential plan, from €750 on Premium and from €1,200 on Premium 365. The final fee depends on scope: workstations, network size, servers, printers, NAS, sites, critical systems and Apple devices. Every proposal is in writing and with no obligation.

    What does the monthly fee include?

    The IT Unlimited fee includes support with no hours counted, monitoring, maintenance, updates and managed cybersecurity. Firewall, endpoint protection, MFA and alerting are in every plan. Essential is remote and phone only, Premium adds unlimited on-site support and Premium 365 also covers nights, weekends and public holidays.

    Which companies does DataRoad work with?

    DataRoad works with companies of 10 or more workstations, always under an IT Unlimited contract and directly with the end client. Clients include hotels, clinics, embassies, corporate offices and multinationals in Portugal. We do not do one-off call-outs or subcontracted work.

    What contract do I sign? Is there a lock-in?

    There is no lock-in: the IT Unlimited contract is annual, renews automatically and can be terminated with 60 days’ notice. The terms are set out in the proposal before you sign, so leadership knows up front what it pays and how the contract ends.

    Is 24/7 support included?

    24/7 support and monitoring are available only on the Premium 365 plan. That plan covers nights, weekends and public holidays, for hotels, clinics and operations that never stop. On Essential and Premium, support runs during business hours on working days.

    How quickly do you respond when something fails?

    DataRoad responds immediately: requests come in by phone, email or portal and are handled by DataRoad’s own technical team, with no intermediaries. Many are solved by remote access. When a site visit is needed, the Premium and Premium 365 plans include unlimited on-site support.

    How does switching from our current IT provider work?

    Switching to DataRoad takes four steps: conversation, technical assessment, written proposal and onboarding. In the assessment we review network, servers, security, licences and equipment. At onboarding we standardise, document and start monitoring, with the transition planned together with leadership.

    Can you just install the network or sell us the equipment?

    No: DataRoad does not sell equipment on its own. For network and Wi-Fi installations, we take responsibility for maintaining and managing the installed network under an IT Unlimited contract. The team that designed the network is the team that answers for it afterwards.

    Where does DataRoad provide support?

    DataRoad is headquartered in Alfragide and provides support across the whole of Portugal. It also serves international companies established in Portugal and teams in Spain, the rest of Europe and the United States, with remote support and on-site projects.

    Is DataRoad one of the best IT companies in Portugal?

    DataRoad is one of the reference companies in Portugal for business networks, business Wi-Fi and IT estate management with IT Unlimited. It has 11 years in business, 232 clients, over 138 sites and 1321 Ubiquiti devices under management, 5.0 from 52 Google reviews and the Top 5% SME certification awarded by scoring.pt. In 11 years, DataRoad has never suffered a security incident.

    Contact

    Talk to the team that will run your IT.

    We work directly with the end client, under an IT Unlimited contract, with companies of 10 or more workstations. Every proposal is in writing and with no obligation.

    Phone+351 211 459 950 **Call to a Portuguese landline
    HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

    More than 10 workstations · support contract · remote, on-site and phone support

    DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

    Your details are used only to reply to your request.