In this article
DataRoad - IT Services and Consulting manages IT for companies across the country and abroad without needing offices or teams in every city. From its head office in Alfragide, it combines immediate remote support, remote working solutions and its own datacentre with redundant internet, Starlink and renewable energy — and goes on site when the network or the equipment requires it. This is how one of Portugal's best companies in IT networks, business wireless networks and IT estate management serves clients in Portugal, the United Kingdom, France and other markets.
- 11 years In the market, with 232 clients supported.
- Top 5% PME Certification awarded by scoring.pt.
- International presence Clients in Europe and the USA, and international companies in Portugal.
- Own infrastructure Datacentre with redundant internet, Starlink and renewable energy.
Support is no longer measured by the number of offices
Companies today work with mobile teams, talent hired in any country and, increasingly, without a physical office. Judging an IT provider by the addresses it has is looking at the past. What matters is that every employee, wherever they are, has secure access, protected equipment and immediate help.
| Criterion | Provider with an office in every city | DataRoad |
|---|---|---|
| Cost | Physical structure passed on to the client | IT Unlimited contract with predictable pricing |
| Speed | Depends on travel | Immediate remote intervention in most cases |
| Knowledge | A different technician on every visit | Dedicated team that knows the environment |
| Reach | Limited to the office's area | The whole country and abroad |
Remote management: where almost everything is solved
Monitoring, security, updates, incidents, users and devices are now managed remotely, immediately and with everything logged. A call-out takes hours; a secure remote connection solves the problem on the spot. DataRoad has worked this way for 11 years and goes on site when it is essential: installing a network, replacing equipment or fixing a physical fault.
For the client, the result is fewer stoppages, predictable costs and a team that knows its environment inside out.
Our own datacentre for teams working remotely
International clients work remotely from DataRoad's datacentre, with workstations, applications and data protected and accessible from anywhere. For companies without an office, it is the difference between depending on each person's laptop and having a managed, secure and consistent environment.
- Redundant internet Several independent connections.
- Starlink An additional route if terrestrial connections fail.
- Renewable energy Advanced systems to keep the service running if one source fails.
Remote working and companies without an office
We implement complete remote working solutions: managed and protected workstations, secure access to the company from anywhere, continuous monitoring and security, and immediate support. Teams at home, in shared workspaces or in several countries get the same level of service in Lisbon, elsewhere in Portugal or abroad. If your company no longer has an office, your IT partner should not depend on one either.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
On site: networks and Wi-Fi done properly, then managed remotely
When a physical presence is needed, we design, install and maintain network infrastructure with structured cabling, business wireless networks and managed firewalls. Everything is documented and monitored, without depending on whoever installed it.
With IT Unlimited, support, monitoring, security and IT estate management come under a single contract — computers, servers, networks, users and licences, handled by the same team. 24/7 support and monitoring are included in the Premium 365 plan.
Companies that chose DataRoad
- Forward College Network and IT support on an international university campus in Lisbon.
- ReStream Complete network with Wi-Fi 6, firewall and Starlink in Cascais.
- SSAP Structured networks and 56 Wi-Fi 7 access points across three buildings.
- Panike Network and communications in the food industry.
- Beqom, Velv by OnRising and France Affiches Among other international companies.
The international projects already published also include an IT Unlimited operation between Portugal and the United Kingdom and the IT infrastructure of a car rental operation. See all our success stories.
Coverage in Portugal and abroad
Frequently asked questions
Do you serve companies outside Lisbon?
Yes. Our head office is in Alfragide; remote support covers the whole country and clients in Europe and the USA, with call-outs whenever the work requires it.
Do you need an office to sign up?
No. We work with fully remote companies and teams spread across several countries.
Is remote support secure?
Yes. It uses secure connections and everything is logged; it is faster than a call-out and just as secure.
What if the internet or power fails?
The datacentre has redundant connections, including Starlink, and advanced renewable energy systems.
Who can contract DataRoad?
Companies with more than 10 workstations, under contract and directly with the end client.
What does it cost?
It depends on the number of workstations and the service level; IT Unlimited plans start from €395/month + VAT. Request a proposal stating the size of your company.
Change IT partner without downtime
If your current provider is slow or relies on call-outs for things that can be solved immediately, we carry out a no-commitment assessment and deliver a transition plan with dates. See how to change IT provider without downtime.
More than 10 workstations · support contract · remote, on-site and telephone support
+351 211 459 950* · sales@dataroad.pt
*Call to a Portuguese landline.
