For decision-makers short on time.
An in-house IT person costs salary, holidays and training — and when they leave, the knowledge leaves with them. DataRoad - IT Services and Consulting's managed IT services give Greater Lisbon businesses a complete IT department without that risk: users, servers, cloud, cybersecurity and suppliers managed by a team, with an account manager, a written SLA and a fixed monthly fee. See the model in detail in managed IT department.
Everything that person knows and has not written down. Illness, holidays or departure leave the company without passwords, without a network map and without anyone to talk to suppliers. An external team documents, covers absences and does not change every year.
| Front | What we take on |
|---|---|
| People | Joiners and leavers, permissions, Microsoft 365 accounts and day-to-day help |
| Servers, network and cloud | Everything monitored, with backups and cloud services under management |
| Managed cybersecurity | EDR, firewall, policies and staff training, aligned with NIS2 |
| Third parties | Carriers and software suppliers handled by us |
| Management | Regular meetings, indicators and a written development plan |
| Projects | Migrations, upgrades and office moves by the same team |
On-site engineers across Greater Lisbon — from Cascais, Oeiras and Sintra to Loures, Odivelas and Vila Franca de Xira, from Amadora to Almada, Barreiro and Setúbal, with Lisbon and Parque das Nações at the centre. In the rest of the country, immediate remote support and assistance. An example far from the capital: cabling and Wi-Fi for a Panike warehouse in the Algarve.
You can, wholly or in part. Some clients replace the role; others keep one person and use us as reinforcement under co-management.
It is a fixed monthly fee, calculated by users, servers and managed services. IT Unlimited starts at €395/month + VAT. More detail in what managed IT costs.
No. Everything is documented, there is no lock-in and the access and information belong to you.
Yes. Beyond day-to-day work, we deliver a technology roadmap and advise management as the company grows.
It does, including multi-site operations and international teams, with central support.
We only work under IT Unlimited contracts — no ad hoc call-outs and no equipment sold on its own. Request a no-commitment proposal.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950* or write to sales@dataroad.pt.
*Call to a Portuguese landline.
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DataRoad · Managed IT services in Lisbon
Managed IT services in Lisbon: users, servers, cloud, security and suppliers for a fixed monthly fee and a written SLA. Request a no-commitment proposal.
We do IT right.
We work directly with the end client, under contract, with companies of 10 or more workstations.
More than 10 workstations · support contract · remote, on-site and phone support
