In this article
In 2023, Velv by OnRising — a nearshore software development company with offices in Lisbon, Porto and Rio de Janeiro — chose DataRoad - IT Services and Consulting to manage 90 workstations under an annual IT Unlimited contract. The scope includes firewall and network security, the corporate wireless network, servers, printing, connectivity and user support, with monitoring, alerting and reporting.
Project summary
| Client | Velv by OnRising |
|---|---|
| Sector | Companies and offices — software development |
| Year | 2023 |
| Size | 90 workstations under IT Unlimited |
| Scope | Business wireless network · firewall and security · servers and infrastructure · IT Unlimited management |
A software house with international standards
Velv by OnRising is a benchmark for nearshore software development in Portugal, with a multicultural team of 200 professionals and information systems consultancy for several European countries. Some of the company's indicators:
- 60% Of management positions held by women.
- 15% Of programming positions held by women.
- 45% Of clients come from the international market.
In a company that sells technology to foreign clients, internal IT cannot be the weak point: firewall, network and workstations have to match the standard of what is delivered to clients.
What DataRoad took charge of
Security and network
- Managed firewall Management, maintenance and network security.
- Corporate wireless network Ongoing management of the business Wi-Fi.
- Internet Connectivity management.
Systems and users
- Workstations Ongoing support for the 90 workstations.
- Servers Administration of servers and internal systems.
- Printing Management of the devices and their network integration.
- Remote and on-site support Unlimited, with immediate response to incidents.
Prevention
- Monitoring and alerting — early detection; 24/7 monitoring is available on the Premium 365 plan.
- Continuous reporting — system availability and performance.
How the partnership evolved
Velv by OnRising later extended its IT Unlimited contract with DataRoad to around 200 workstations, on the Premium 365 plan, with 24/7 monitoring. A client that extends its contract is the most honest indicator that the service delivers.
DataRoad thanks Velv for its trust in our IT consultancy, IT network management and managed services.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
IT Unlimited: the three plans
- Essential From €395/month + VAT, from 10 workstations; remote and telephone, no on-site visits.
- Premium From €750/month + VAT; unlimited on-site support.
- Premium 365 From €1,200/month + VAT; adds nights, weekends and public holidays, with 24/7 support and monitoring.
All include proactive monitoring, alerting, reporting and preventive and corrective maintenance. Annual contract, automatic renewal, 60 days' notice and no lock-in.
About DataRoad
DataRoad is a premium MSP headquartered in Alfragide with support across the whole country. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, with 232 clients under contract and Top 5% PME certification awarded by scoring.pt. For business networks it covers the full cycle: survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management.
- IT Unlimited Managed services for a fixed monthly fee.
- Service desk Ticketing and defined response times.
- Structured cabling Design, installation and certification.
- Business Wi-Fi Coverage surveys, Wi-Fi 6 and Wi-Fi 7, isolated visitor network.
- Managed firewalls and cybersecurity Security solutions tailored to each company.
- IT for the public sector Eight public entities and public procurement.
More DataRoad projects
Next step: managed IT for your team
Is your team growing and in need of network, security and support to match? Ask for a no-obligation IT Unlimited proposal.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950* or write to sales@dataroad.pt.
*Call to a Portuguese landline.
