In this article
3-minute read · DataRoad
Looking for the service rather than the news? If you came here looking for managed services contracts, see IT outsourcing and retainers.
In 2023, Uriach Portugal renewed its annual IT Unlimited contract with DataRoad - IT Services and Consulting. The health and wellbeing company thus continues to entrust DataRoad with the ongoing management of all its information systems in Portugal, for a fixed monthly fee. A renewal is the clearest way for a client to judge the service it has received.
Project summary
| Item | Detail |
|---|---|
| Client | Uriach |
| Sector | Healthcare |
| Year | 2023 |
| Scope | Enterprise wireless network, firewall and security, servers and infrastructure, IT Unlimited support |
What DataRoad manages at Uriach Portugal
- Workstations Ongoing user support.
- Enterprise wireless network Management and maintenance.
- Servers and systems Continuous administration.
- Printing and internet Management of printing and connectivity.
- Monitoring and alerting Continuous oversight, with 24/7 monitoring on the Premium 365 plan.
- Remote and on-site support According to the needs of each request.
- Reporting Ongoing reports on system availability.
This managed service model gives Uriach a stable, secure environment without interruptions, which is crucial for a company that relies on critical systems every day.
Why the renewal matters
The IT Unlimited contract is annual, with automatic renewal and 60 days' notice, and no lock-in. When a client renews, it does so because the service has proved its worth. In Uriach's case, the renewal confirms the quality, reliability and performance DataRoad delivers every day in consultancy, network management and managed IT services.
DataRoad thanks Uriach for its renewed trust. It is a privilege to support a company with more than 175 years of history, an international presence and a strong commitment to innovation and sustainability.
About Uriach
Uriach is a leading health and wellbeing company, present in more than 70 countries. It is recognised as the oldest laboratory in Spain and the second oldest in Europe, and stands out for its continuous innovation and a portfolio of high therapeutic quality.
The merger that gave rise to today's Uriach Portugal strengthened its position in the food supplements market, extending its reach among pharmacies and consumers.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
IT Unlimited in brief
- Proactive monitoring With 24/7 cover on Premium 365.
- Immediate alerting Alerts handled by the technical team.
- Ongoing reporting Visibility of system status.
- Rapid intervention Immediate response, defined in the SLA.
Plans start from €395/month + VAT (Essential), €750 (Premium) and €1,200 (Premium 365).
More news
- 24 public contracts with RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP
- France Affiches: IT audit and consultancy at two locations in Paris
- Embassies, international organisations and prestigious companies choose DataRoad
- The DataRoad website in five languages for international companies
See our success stories and news and projects. For Wi-Fi 6 and Wi-Fi 7 with centralised management, see enterprise Wi-Fi.
About DataRoad
A premium managed IT services provider (MSP), headquartered in Alfragide with support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies: 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.
- IT Unlimited A fixed monthly fee with monitoring and alerting.
- Business service desk Immediate response and no small print.
- Structured cabling Design, installation and certification.
- Managed firewalls Perimeter protection and secure remote access.
- IT for the public sector Eight public bodies and public procurement.
Next step: a contract renewed on quality
Request a no-obligation proposal for your company's managed IT services. More than 10 workstations · support contract · remote, on-site and telephone support.
Telephone: +351 211 459 950* · Email: sales@dataroad.pt
*Call to a Portuguese landline.
