Uriach in Lisbon: managed IT services for a pharmaceutical company present in 70 countries

Uriach is a long-established company dedicated to health, wellbeing and lifestyle solutions, with products sold in Europe, Latin America, the Middle East, North Africa and Asia. For a multinational with critical operations in healthcare, the Portuguese office has to meet the same standard of stability and protection as the rest of the group.

Infrastructure and network

• Corporate wireless network Ongoing management and optimisation.
• Enterprise servers Administration and maintenance.
• Connectivity A stable, secure internet connection.
• Printing Printing systems integrated into the network.

Operations and users

• Workstations Ongoing support for the teams.
• Immediate remote support And on-site intervention when needed.
• Preventive and corrective maintenance Full management of the environment.

Visibility and prevention

• Monitoring and alerting — early detection of incidents; 24/7 monitoring is exclusive to the Premium 365 plan.
• Periodic reporting — system status and availability.

Local offices of international groups have small teams and big demands. Instead of hiring specialists for each area, Uriach gained a dedicated technical team that knows the environment and is accountable for the infrastructure as a whole. The group's growth requires a robust technology foundation and a partner capable of maintaining it.

DataRoad thanks Uriach for its trust in our IT consultancy, managed services, network management and monitoring.

• Essential From €395/month + VAT, from 10 workstations; remote and telephone support, no on-site visits.
• Premium From €750/month + VAT; unlimited on-site support.
• Premium 365 From €1,200/month + VAT; adds nights, weekends and public holidays, with 24/7 support and monitoring.

Annual contract, automatic renewal, 60 days' notice and no lock-in.

DataRoad is a premium MSP headquartered in Alfragide with support across the whole of Portugal, which for 11 years has managed the infrastructure of organisations that cannot stop — public bodies, embassies, hotels, clinics and multinationals. It has 232 clients under contract, the Top 5% PME certification awarded by scoring.pt and projects in Portugal, Europe and Africa.

• IT Unlimited Managed services for a fixed monthly fee, with monitoring and alerting.
• Service desk Tickets and defined response times.
• Structured cabling Design, installation and certification.
• Enterprise Wi-Fi Coverage survey, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.
• Managed firewalls Perimeter protection and secure remote access.
• IT for the public sector Eight public bodies and experience in public procurement.

• 24 public contracts: RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP
• France Affiches: IT audit and consultancy in Paris
• Embassies and international organisations choose DataRoad
• The DataRoad website in five languages for international companies

See all our success stories and DataRoad news.

Do you run the Portuguese office of an international group? Request a no-obligation IT Unlimited proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950* or write to sales@dataroad.pt.

*Call to a Portuguese landline.