UpHill: how DataRoad built the network infrastructure of a healthtech ready to scale

Founded in 2015 by three doctors, UpHill develops software for hospital quality analysis, advanced clinical training and the adoption of international best practice. Its solutions help healthcare professionals make better decisions, raise the quality of care, strengthen patient safety, reduce clinical errors and modernise training and assessment.

Winner of ANJE's Young Entrepreneur Award and present in most private hospitals in Portugal, UpHill operates in a context where unstable systems are not an option. That was the criterion for choosing an MSP rather than an installer.

Structured cabling

• Complete renewal Cabling brought up to current standards
• Reliability Better internal network performance
• Certification Every network outlet professionally certified

Business Wi-Fi

• Several corporate access points Full office coverage
• High density Ready for many devices at once
• Secure configuration Optimised from day one

Biometric access control

• Door entry Modern biometric system
• Traceability Entry logging and greater security
• Integration With the existing infrastructure

Printing

• Devices configured — and printing network optimised
• Ongoing support — included in the contract

Firewall, VPN and internet

• Data protection Advanced perimeter security
• Secure remote access For teams and partners
• Threat control Monitored traffic

The project includes an annual IT Unlimited contract, with DataRoad managing UpHill's entire IT function:

• Unlimited intervention Remote and on site
• Management Of servers, network and IT estate
• Monitoring and alerting With availability and performance reporting
• Proactive resolution Incidents dealt with before they stop the team
• Ongoing maintenance With reinforced security

24/7 coverage exists only in the Premium 365 plan; IT Unlimited plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.

A solid, secure, documented infrastructure ready to scale, with a single partner responsible from the cable to the helpdesk. For a growing start-up, that means hiring people without having to redesign the network every quarter.

• Certified team By leading manufacturers in networking, security and infrastructure.
• Demanding projects Tech start-ups, hospitals, clinics, offices, industry and large companies.
• A complete offering Networks, Wi-Fi, security, consulting and IT estate management.
• Standards Installations to international quality and safety standards.

• 24 public contracts: RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP
• France Affiches: IT audit at two locations in Paris
• Embassies and international organisations choose DataRoad
• The DataRoad website in five languages for international companies

See our success stories and DataRoad news.

DataRoad - IT Services and Consulting is a premium MSP with its head office in Alfragide and support across the country. For 11 years it has managed the infrastructure of organisations that cannot stop — public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification awarded by scoring.pt.

• IT Unlimited: managed services for a fixed monthly fee
• IT Unlimited plans for businesses
• Helpdesk with tickets and defined response times
• Network management and certified structured cabling
• Business Wi-Fi 6 and Wi-Fi 7 with an isolated visitor network
• Managed firewalls and secure remote access
• IT for the public sector

Request a no-commitment proposal for your company's infrastructure. More than 10 workstations · support contract · remote, on-site and telephone support.