In this article

3-minute read · DataRoad
In 2021, Rossio Plaza Hotel in Lisbon entrusted DataRoad - IT Services and Consulting with the hotel’s complete IT network: high-density business Wi-Fi, network infrastructure, a firewall with internet access management and, after installation, ongoing management of all of it under an IT Unlimited contract. The objective was simple: fast, stable Wi-Fi for guests and internal operations without failures.
Project sheet
| Item | Detail |
|---|---|
| Client | Rossio Plaza Hotel |
| Sector | Hospitality |
| Year | 2021 |
| Scope | Structured cabling, business wireless network, firewall and security, servers and infrastructure, IT Unlimited support |
The challenge: Wi-Fi is a guest service
In a hotel, Wi-Fi is among the most valued services, for leisure and business travellers alike. It has to serve hundreds of devices at the same time, follow the guest between floors and never expose the hotel’s internal systems.
How the network was designed
High-density Wi-Fi
- Full coverage Rooms, reception, common areas and back office.
- Density Capacity for hundreds of devices connected at once.
- Segmentation Separate, secure networks for guests and staff.
- Optimised roaming Seamless handover between floors and areas of the hotel.
- Centralised management Configuration and control of the whole network from a single console.
Network infrastructure
- Structured network points Prepared and activated.
- Switching Internal connectivity configured.
- Scalability A foundation designed to grow with stability.
Managed firewall and internet access
- Protection Advanced defence against external attacks.
- Traffic separation Guests, staff and management on distinct segments.
- VPN Secure remote access.
- Monitored connection Internet status monitored in real time.
After the project: IT Unlimited managed services
Installation was only the beginning. With the annual IT Unlimited contract, DataRoad became responsible for the hotel’s IT operations:
- Unlimited support Remote, on-site and by telephone.
- Monitoring and alerting Early fault detection, with 24/7 monitoring in the Premium 365 plan.
- Preventive maintenance Ongoing, to avoid downtime.
- Management Workstations, servers and wireless network.
The result is an engineering team on hand so that no IT problem reaches the guest experience or holds up day-to-day operations.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
DataRoad’s experience in hospitality
DataRoad works with boutique hotels, 4 and 5-star hotels, hostels, tourism developments and hotel groups, delivering full-coverage wireless networks, reliable and scalable infrastructure, systems ready for high density, professional support and modernisation consulting. With certifications from several vendors, it delivers stable, secure and highly available projects.
Run a hotel? See our IT services for hotels and our business Wi-Fi with coverage survey, Wi-Fi 6 and Wi-Fi 7 and an isolated guest network.
Other projects
- Six hotels in Restauradores and Rossio: the IT infrastructure installed and maintained by DataRoad
- Ouro Rossio Hotel: 30 Wi-Fi access points, 55 cameras and firewall
- SSAP: business wireless network with 14 access points in a Lisbon building
- SSAP: public tender for 56 Wi-Fi 7 access points in three towns
All our success stories and news and projects.
About DataRoad
A premium managed IT services provider (MSP), headquartered in Alfragide, with support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding businesses: 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt. In business networks it covers the full cycle — survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management and alerting.
- IT Unlimited Fixed monthly contract with monitoring and alerting.
- Business service desk Tickets and defined response times.
- Structured cabling Design, installation and certification.
- Managed firewalls Perimeter protection and secure remote access.
- IT for the public sector Eight public bodies and public procurement.
Next step: your hotel’s network
Request a site visit and we will send you a no-obligation proposal for Wi-Fi, network and ongoing management. More than 10 workstations · support contract · remote, on-site and telephone support.
Phone: +351 211 459 950* · Email: sales@dataroad.pt
*Call to a Portuguese landline.








