IT Unlimited

Managed business Wi-Fi at Nicola Rossio Hotel and IT Unlimited at Rossio Plaza Hotel

A Lisbon hospitality case: high-density Wi-Fi, segmented networks and a managed firewall at Nicola Rossio Hotel, and IT Unlimited service at Rossio Plaza Hotel.

Updated 17 October 20263 min readDataRoad - IT Services and Consulting

At a glance

For decision-makers short on time.

  • 01In 2022, Nicola Rossio Hotel entrusted DataRoad with its high-density Wi-Fi and network.
  • 02Separate networks for management, staff and guests, behind a managed firewall.
  • 03Rossio Plaza Hotel chose DataRoad for day-to-day IT under an annual IT Unlimited contract.
In this article

In 2022, Nicola Rossio Hotel in Lisbon entrusted DataRoad - IT Services and Consulting with the complete installation of its IT network: high-density business Wi-Fi, segmented networks, a firewall and management of internet access, with ongoing maintenance. In the same period, Rossio Plaza Hotel chose DataRoad for monthly support under IT Unlimited. Two Rossio hotels, the same requirement: a network that does not fail when the house is full.

Project sheet

ClientNicola Rossio Hotel (and Rossio Plaza Hotel, under IT Unlimited)
SectorHospitality
ScopeBusiness wireless network · firewall and security · servers and infrastructure · IT Unlimited support
Year2022
LocationRossio, Lisbon

What the hotel needed to solve

For a guest, Wi-Fi is now one of the services that weighs most in how they rate their stay. For operations, the same network connects reception, back office and management systems. In a complex building with high occupancy rates, this demands full coverage, capacity for many devices at once and strict separation between those using the network.

How the Nicola Rossio Hotel network was designed

  • High density Business Wi-Fi infrastructure sized for many devices at the same time.
  • Segmentation Separate networks for management, staff and visitors.
  • Secure access Guests and employees authenticated on their own networks.
  • A demanding building Solutions adapted to a complex structure, with coverage in rooms, common areas, reception and back office.
  • Fine-tuning Configuration and tuning for high stability and speed.
  • Perimeter A managed firewall and advanced control of internet access.

The result is a fast, stable and scalable network, ready for occupancy peaks — for leisure tourists and business travellers alike.

Rossio Plaza Hotel: managed IT under an annual contract

At Rossio Plaza Hotel, DataRoad takes care of the day-to-day running of all IT through an annual IT Unlimited contract. The scope includes:

  • Information systems Continuous operation.
  • Servers Maintenance and monitoring.
  • Workstations User support.
  • Wi-Fi Wireless network management.
  • Printing Support for the printing system.
  • Internet Uninterrupted connectivity.

Real-time monitoring with alerting, availability and performance reports and unlimited remote and on-site support are part of the service. 24/7 coverage is available in the Premium 365 plan.

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Why hotels hand their network to an MSP

In a hotel, the network is critical infrastructure: if it fails, reception fails, the room fails and management fails. An MSP solves this with prevention, not repairs:

  • Sizing Networks for small, medium and large hotels, ready for hundreds of devices.
  • Full coverage Rooms, common areas, reception and back office.
  • Security managed firewalls and perimeter protection.
  • Centralised management Remote changes and diagnostics, fast interventions.
  • Redundancy High availability for internet access.

DataRoad’s experience covers the installation of network infrastructure, business wireless networks, security, service desk, IT estate management and IT consulting for hotels, with networking, Wi-Fi hotspot and managed services projects completed at several properties.

A thank you to our client

DataRoad thanks Nicola Rossio Hotel and Rossio Plaza Hotel for their trust in our consulting, monthly support, installation and maintenance of wireless networks, and management of the network and security. The commitment remains: reliability, performance and technical rigour at both properties.

About DataRoad

DataRoad is a premium managed IT services provider (MSP), headquartered in Alfragide, with support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding businesses, with a certified team and the IT Unlimited model. It has 232 clients under contract and the Top 5% PME distinction, awarded by scoring.pt.

In business networks, it covers the full cycle: on-site survey, design, certified structured cabling, switching, firewall and Wi-Fi 6 or Wi-Fi 7 with centralised management and alerting. Its experience in the public sector, with eight bodies and public procurement rules, is described in IT for the public sector.

More projects and news

Run a hotel? Talk to DataRoad

See how we work with hotels in managed IT for hotels, or explore our business Wi-Fi service with coverage survey, Wi-Fi 6 and Wi-Fi 7 and an isolated guest network.

More than 10 workstations · support contract · remote, on-site and telephone support. Request a no-obligation proposal from sales@dataroad.pt.

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