DataRoad - IT Services and Consulting

Managed IT for clinics and medical practices in Lisbon

Managed IT for Lisbon clinics: segmented network, stable clinical software, tested backups, GDPR and managed security, with a written SLA. Request a proposal.

More than 10 workstations · support contract · remote, on-site and phone support

11years in business
232active clients
1321network devices managed
Top 5%SME · scoring.pt
At a glance

For decision-makers short on time.

  • 01Patient data protected with access control, encryption and tested backups.
  • 02Clinical software, scheduling and billing kept running during consulting hours.
  • 03Clinical and administrative equipment on separate, protected networks.
  • 04Priority response; unlimited on-site support in Premium and Premium 365.

DataRoad - IT Services and Consulting manages the technology of clinics, medical practices and medical centres in Lisbon under an IT Unlimited contract: a segmented network, stable clinical software, tested backups and protection of patient data, with a written SLA. In a clinic, booking, seeing patients and invoicing all depend on technology; when it fails, the waiting room stays full.

A clinic's three priorities

  • Protected clinical data Access control, encryption and backups aligned with the GDPR.
  • Clinical software always available Management software, scheduling and billing running during consulting hours.
  • Priority response Immediate remote access and an on-site visit when needed.

What comes under DataRoad management

  • Data protection (GDPR) Access control, encryption and best practice for health data.
  • Clinical software Installation, updating and operation of management and billing software.
  • Segmented networks Clinical and administrative equipment on separate, stable and protected networks. See IT for clinics.
  • Backups and continuity Daily off-site copies, automatic and tested, with fast recovery. See managed backups.
  • Managed cybersecurity Antivirus/EDR, firewall and protection against ransomware and phishing, growing risks in healthcare, with practices aligned with NIS2.
  • Reports and meetings Clear indicators on what has been done and regular meetings.

Why demanding clinics choose us

  • Prevention Monitoring that reduces incidents and downtime.
  • On-site support in Greater Lisbon Lisbon, Parque das Nações, Oeiras, Cascais, Amadora, Sintra, Loures, Odivelas, Almada, Barreiro, Setúbal and Vila Franca de Xira; headquartered in Alfragide with immediate remote support nationwide.
  • Security included Not sold separately.
  • Written SLA Agreed response and resolution times, met. Find out what an SLA should contain.

From diagnosis to operation

  1. Diagnosis — infrastructure, risks and priorities, with no commitment.
  2. Proposal — a tailored retainer and SLA, with scope and costs fixed.
  3. Onboarding — inventory, access, monitoring and network documentation.
  4. Ongoing management — support, interventions and reports, improving month by month.

Frequently asked questions

Do you help with GDPR compliance?

Yes, on the technical side: access control, encryption, backups and policies for processing health data. Legal responsibility lies with the data controller; DataRoad provides the technical foundation.

Do you work with our clinical software?

Yes. We support the installation, updating and operation of most clinical management and billing software used in Portugal.

What if something fails during consultations?

Healthcare plans have priority response, through remote access and with an on-site visit when necessary. In Premium and Premium 365 on-site support is unlimited.

Is patient data backed up?

Yes: automatic, tested copies, stored off site, with a recovery plan.

From what size do you work?

From 10 workstations, from single-specialty clinics to multi-specialty medical centres, always under an IT Unlimited contract.

Next step: a proposal for your clinic

The service is provided exclusively under an IT Unlimited contract; we do not do one-off interventions or sell standalone equipment. Request a no-commitment proposal. More than 10 workstations · support contract · remote, on-site and telephone support.

Request a proposal · Telephone: +351 211 459 950* · Email: sales@dataroad.pt

*Call to a Portuguese landline.

DataRoad · Managed IT for clinics and medical practices in

One StepAhead of IT.

Managed IT for Lisbon clinics: segmented network, stable clinical software, tested backups, GDPR and managed security, with a written SLA. Request a proposal.

  • 232clients in Portugal and abroad
  • 11years in business
  • 5,052 Google reviews

We do IT right.

Trust
5,0★★★★★52 Google reviews
Contact

Let’s talk about your operation.

We work directly with the end client, under contract, with companies of 10 or more workstations.

Phone+351 211 459 950**Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

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