In this article
In 2022, Gesto Energia SA, an international energy and renewable energy consultancy, chose DataRoad - IT Services and Consulting to manage its entire IT infrastructure under an annual IT Unlimited contract. The scope covers workstations, the corporate wireless network, servers and critical services, printing and connectivity, with continuous monitoring, alerting and reporting. For Gesto, the result is a stable and secure technology environment, with no per-intervention invoicing.
| Summary | Detail |
|---|---|
| Client | Gesto Energia SA |
| Sector | Energy consulting and renewable energy |
| Year | 2022 |
| Scope | Enterprise wireless network, firewall and security, servers and infrastructure, IT Unlimited |
Who Gesto are
Founded in 2008, Gesto is an international company specialising in energy consulting and the development of renewable energy projects, with a presence in Africa, the Americas, Asia and Europe and more than 50,000 MW of renewable projects developed. Its areas of expertise include:
- Renewable resource assessment.
- GIS and energy modelling.
- Energy policy and strategy.
- Planning and rural electrification.
- Engineering, supervision and development of energy projects.
Today it is a leading global partner in promoting sustainable energy systems. Find out more at gestoenergy.com.
What DataRoad took on
- Workstations Ongoing user support.
- Corporate wireless network Management and maintenance of the enterprise Wi-Fi.
- Servers and critical services Continuous administration.
- Printing and internet Management of equipment and connectivity.
- Monitoring and alerting Immediate detection of incidents.
- Unlimited remote support With immediate response times.
- Reporting Documented system availability.
Why an international consultancy chooses managed services
A team of consultants working on projects across four continents depends on email, files and modelling tools at any moment. Hiring an in-house technician would leave the company dependent on one person; buying ad hoc hours would turn every fault into an unexpected expense.
In the managed services model, DataRoad takes responsibility for the environment working, for a fixed monthly fee. The incentive is to prevent: preventive and corrective maintenance, out-of-hours updates and alerts dealt with before they reach users. See how the IT Unlimited contract works.
The plans available
IT Unlimited has three levels: Essential (remote and telephone support), Premium (unlimited on-site support) and Premium 365 (on-site support also at night, at weekends and on public holidays, with 24/7 support and monitoring). All include proactive monitoring, alerting, reports and preventive and corrective maintenance.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Thanks
DataRoad thanks Gesto Energia for its trust in our consulting, network management and maintenance and managed IT services. It is a privilege to support an organisation of international standing in the energy sector.
About DataRoad
DataRoad is a premium MSP with its head office in Alfragide, support across the whole of Portugal and support for international companies. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, with a certified team, 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. Its areas of work include network infrastructure and structured cabling, managed enterprise Wi-Fi, managed firewalls, service desk, consulting and IT estate management.
- Networks and IT for the public sector, with experience across eight public bodies
- Recent managed services projects
Other clients
- 24 public contracts: RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP
- France Affiches: IT audit and consulting at two locations in Paris
- Embassies, international organisations and prestigious companies in Portugal
- The DataRoad website in five languages
More in success stories and news.
Next step: managed IT at a fixed cost
Want your company's IT infrastructure managed with no surprises on the invoice? Request a no-obligation proposal from sales@dataroad.pt.
More than 10 workstations · support contract · remote, on-site and telephone support.
