In this article
In 2019, HD | Duecitânia Design Hotel, in Penela (Coimbra), chose DataRoad - IT Services and Consulting to install its Wi-Fi internet access network, for guests and for internal operations. The project was designed to be managed and maintained remotely, with monitoring and access logging — an example of how a business wireless network can be operated from Alfragide for a hotel some 200 kilometres away, with the same responsiveness.
Project overview
| Field | Detail |
|---|---|
| Client | HD | Duecitânia Design Hotel |
| Location | Penela, Coimbra |
| Sector | Hospitality |
| Year | 2019 |
| Scope | Business wireless network, firewall and security, servers and infrastructure, IT Unlimited |
A themed hotel with many spaces to cover
HD | Duecitânia is a contemporary design hotel inspired by Roman heritage, set in natural surroundings beside the River Dueça. As well as its rooms, it has a restaurant, bar and spa — spaces with different uses where the connection has to be equally consistent.
In hospitality, Wi-Fi is now a basic guest expectation and feeds directly into how the stay is rated. In a building with several areas and natural surroundings, coverage cannot be left to chance. Find out more about the hotel on the official HD | Duecitânia Design Hotel website.
The network architecture: designed for remote management
- Professional Wi-Fi network Internet access across the whole hotel, for guests and staff.
- Remote management Adjustments and incident resolution without waiting for a site visit.
- Remote maintenance Technical support focused on service continuity.
- Monitoring and access logging Visibility of usage and network status.
The result is a more resilient infrastructure that is easier to manage, with less downtime and a consistent level of service throughout the year.
What monitoring changes in a hotel’s operations
A hotel lives with peaks: check-ins, events, weekends and high season, with dozens of smartphones, tablets and laptops at the same time. Monitoring allows DataRoad to:
- Detect faults early — anomalies identified before guests complain.
- Anticipate degradation — saturation, interference and dead zones dealt with in time.
- Act without travelling — most fixes are made immediately, remotely.
- Follow occupancy — the network adjusted to periods of peak demand.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Ongoing management with IT Unlimited
To maintain performance after installation, DataRoad offers IT Unlimited, a proactive managed services model:
- Monitoring Of the infrastructure and critical services.
- Alerting For faster detection and response.
- Reporting Technical and operational.
- Ongoing support Remote, on-site and telephone, to maintain stability.
In a hotel, where the connection is a service provided to the end customer, this model makes all the difference.
Other Wi-Fi and hospitality projects
- Ouro Rossio Hotel: 30 Wi-Fi points, 55 cameras and firewall
- Six hotels in Restauradores and Rossio with IT managed by DataRoad
- SSAP: 56 Wi-Fi 7 points in three cities through a public tender
- SSAP: business wireless network with 14 access points in Lisbon
More in case studies and news and projects. If you run a hotel, see managed networks and IT for hospitality.
Related DataRoad services
- Business Wi-Fi Coverage studies, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.
- Structured cabling Design, installation and certification.
- Managed firewalls Perimeter protection and secure remote access.
- Managed helpdesk Tickets and defined response times.
- IT for the public sector Experience with eight public bodies.
About DataRoad
A premium MSP headquartered in Alfragide with support throughout Portugal, specialising in IT networks, business Wi-Fi, security and IT estate management. For 11 years it has managed the infrastructure of public bodies, embassies, hotels and clinics, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. DataRoad thanks HD | Duecitânia Design Hotel for its trust.
Your hotel’s Wi-Fi, managed by specialists
Installation and optimisation of the wireless network, remote management, monitoring and reporting under a managed services contract. Request a no-obligation technical survey.
More than 10 workstations · support contract · remote, on-site and telephone support
+351 211 459 950* · sales@dataroad.pt
*Call to a Portuguese landline.
