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In 2020, Creative Minds — a leading communication and marketing agency — entrusted DataRoad - IT Services and Consulting with the complete management of its information systems, under an annual IT Unlimited contract. DataRoad took charge of the workstations, wireless network, printing, servers and internet connection, with monitoring, real-time alerts and immediate remote support. The creative team can now concentrate on the brands it works with.
Project summary
- Client Creative Minds.
- Sector Companies and offices (communication and marketing).
- Scope Structured cabling, enterprise wireless network, firewall and security, servers and infrastructure, IT Unlimited support.
- Year 2020.
Why an agency needs managed IT
In an agency, deadlines are short and files are heavy. A slow network or a server that is down delays deliveries to clients and puts entire campaigns at risk. Creative Minds was looking for a partner to take on its infrastructure end to end, instead of calling out a technician every time something failed.
With the IT Unlimited contract, the agency gained a specialist technical team dedicated to maintaining, monitoring and optimising its systems, at a fixed and predictable monthly cost.
What DataRoad manages at Creative Minds
- Workstations Support for users and equipment.
- Corporate wireless network Ongoing management and optimisation.
- Printing Support for devices and network integration.
- Servers Administration and maintenance.
- Internet A secure, stable connection.
- Monitoring and alerting Real-time alerts; 24/7 monitoring on the Premium 365 plan.
- Support Immediate remote support, with on-site visits whenever needed.
- Reporting Periodic reports on system performance.
Who Creative Minds is
Creative Minds offers global, integrated communication and marketing solutions and supports brands through every stage:
- Strategy
- Creative concept
- Production
- Execution and implementation
With an experienced, multidisciplinary team, it develops complete, tailored projects. For a company that lives on creativity, productivity and digital availability, a professional, continuously monitored infrastructure is a basic requirement.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Thank you, Creative Minds
DataRoad thanks Creative Minds for choosing us and for its renewed trust in our IT consultancy, technical support, network management and managed IT services. Our commitment remains the same: specialist, fast and reliable support, so that operations run securely and without interruption.
What IT Unlimited includes
| Component | What it involves |
|---|---|
| Monitoring | Continuous oversight of systems, with automatic alerts |
| Technical response | Remote, on-site and telephone, with immediate response times |
| Maintenance | Preventive and corrective |
| Reporting | Detailed reports on system health |
| Users | Full support for the whole team |
| Out of hours | Nights, weekends and public holidays, 24 hours a day, 365 days a year, on Premium 365 only |
Plans start at €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT. Discover the IT Unlimited model in detail.
About DataRoad
DataRoad is a premium managed IT services provider (MSP), headquartered in Alfragide with support across the whole of Portugal. For 11 years it has kept the infrastructure of organisations that cannot stop running — public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.
- Helpdesk for businesses Ticketing system and defined response times.
- Networks and structured cabling Design, installation and certification.
- Enterprise Wi-Fi Coverage survey, Wi-Fi 6 and Wi-Fi 7, isolated guest network, centralised management.
- Managed firewalls and cybersecurity Perimeter protection and secure remote access.
- IT for the public sector Experience with eight public bodies and with public procurement.
Other projects
- 24 public contracts with RTP, Instituto Superior Técnico, the Lisbon Faculty of Medicine and SSAP
- France Affiches: IT audit at 2 locations in Paris
- Embassies and international organisations choose DataRoad
- The DataRoad website in five languages for international companies
More in success stories and news and projects.
Next step: a no-obligation proposal
Want your IT managed like Creative Minds'? Talk to us. More than 10 workstations · support contract · remote, on-site and telephone support.
+351 211 459 950* · sales@dataroad.pt
*Call to a Portuguese landline.
