IT Unlimited

Boost Portugal: 12 tourism brands always online with managed IT and redundant internet

Boost Portugal, owner of GoCar and 11 other tourism brands, handed DataRoad its managed IT: redundant internet, VoIP, backups, websites and monitoring.

Updated 17 October 20263 min readDataRoad - IT Services and Consulting

At a glance

For decision-makers short on time.

  • 01Since 2018 Boost Portugal, owner of GoCar and 11 other brands, has had its IT managed by DataRoad.
  • 02Internet with failover and link aggregation keeps online bookings running if one line fails.
  • 03DataRoad also manages the IP-PBX, backups, websites, domains, VPN and monitoring.
In this article
Boost Portugal elege a DataRoad para Suporte Informático permanente IT “Unlimited” e Monitorização de Serviços IT

Since 2018, Boost Portugal has had its IT infrastructure managed by DataRoad - IT Services and Consulting under an annual IT Unlimited contract. For a company with 12 tourism activity brands that depends on online bookings, the priority is never to go offline: internet with failover and link aggregation, a managed IP-PBX phone system, backups, website hosting and monitoring with alerting and availability reports.

Project summary

ItemDetail
ClientBoost Portugal
SectorCompanies and offices · tourism activities
ScopeEnterprise wireless network, servers and infrastructure, VoIP communications, IT Unlimited support
Start2018

Who Boost Portugal is

Boost Portugal combines tourism activities, alternative means of transport and technology. Since 2008 it has created several successful brands in Portugal, Spain and the US, starting with GoCar, the yellow open-top tricycles of Lisbon, followed by segways, electric bikes, scooters, buggies, interactive technology, electric tuk tuks and live escape games.

  • Operations Lisbon, Porto, the Douro and Madrid.
  • Technology in use Also in Barcelona, San Francisco, Miami and San Diego.
  • Scale 12 brands and more than 600,000 people a year worldwide.

The risk of a multi-brand operation

With 12 brands in several cities, the company lives on online bookings, constant communication with customers and management systems that cannot stop. An internet connection going down means lost bookings; an unavailable website means customers going to the competition.

The architecture DataRoad built and manages

Redundant internet

Failover with link aggregation: if one connection fails, operations continue over the secondary one with no noticeable interruption.

Communications

Support and maintenance of the IP-PBX (VoIP) phone system that handles internal communication and calls with customers.

Data and online presence

Backup solutions, website hosting and domain registration, managed centrally by a single partner.

Network and remote access

Installation and configuration of computer and wireless networks, and management of remote desktop services and VPN.

Monitoring and support

Remote monitoring, alerting and availability reporting, with ongoing support for users.

DataRoad IT Unlimited

Talk to DataRoad. We assess your operation and propose the right plan.

Request a proposal →

What Boost Portugal gained

  • Continuous internet Even when one of the connections fails.
  • Stable communications A managed IP-PBX for staff and customers.
  • Websites and domains under control One partner, one inventory.
  • Remote support Suited to an operation spread across several cities.
  • Less risk Regular backups and managed hosting reduce the likelihood of lost bookings or platforms going down.

DataRoad thanks Boost Portugal for its trust in our managed IT services.

Monitoring that detects before it affects

Problems can be detected before they have an impact. DataRoad oversees its clients' infrastructure through its NOC and IT monitoring, with immediate response; 24/7 oversight is part of the Premium 365 plan.

Other reference projects

About DataRoad

DataRoad - IT Services and Consulting is a premium MSP headquartered in Alfragide with support across the whole of Portugal, which also supports companies in Europe and the US. For 11 years it has managed the IT infrastructure of public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.

Next step

Does your business depend on always being online? Request a no-obligation IT Unlimited proposal. More than 10 workstations · support contract · remote, on-site and telephone support.

DataRoad · IT Services and Consulting

One StepAhead of IT.

Portugal’s premium IT brand for international companies: one partner, one contract and one security standard for every office, in Portugal, Europe and the US.

  • 232clients in Portugal and abroad
  • PT · EU · USremote and on-site support
  • 5,052 Google reviews

We do IT right.

DataRoad IT Unlimited

Want a network and IT that simply work?

Talk to DataRoad. We assess your operation and propose the right plan.

Request a proposal, no commitment →+351 211 459 950**Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone support