Blog
Guides and analysis on IT management, business networks, Wi-Fi and cybersecurity, written by the DataRoad team.
IP phone systems for business: on-premises, IP PBX or cloud — how to decide without getting it wrong
PBX, PABX, IP PBX and cloud without the jargon: three architectures, five deciding questions, costs over 3–5 years and how to migrate withou…
Managed business continuity: RTO, RPO and backups that restore operations in time
Backups are not enough: the board needs to know how many hours until it invoices again and how much work it can lose. That is what RTO and R…
Co-managed IT for companies with 50 to 200 workstations: in-house lead + premium MSP
An IT lead who knows the business and an MSP that runs, monitors and protects: the co-managed model for 50 to 200 workstations, with a clear…
When to change IT partner: 7 signs your MSP no longer protects your company
Seven objective signs that your current IT partner is no longer up to the job, and what a transition to an MSP should include so you lose ne…
Managed cybersecurity for SMEs: the 9 defences a Portuguese company cannot do without
SMEs are the favourite target because they have fewer defences. Nine protections — from the managed firewall to tested backups and MFA — and…
MSP: what a managed IT services provider is and why SMEs in Portugal are switching to this model
An MSP manages a company's IT continuously and preventively, at a fixed cost and with a written SLA. What it is, how it differs from traditi…
What managed IT services cost in Portugal: MSP contract versus hourly billing
The hourly rate is misleading. How to compare a managed IT services contract with pay-per-intervention, which factors drive the price and wh…
DataRoad consolidates its position as a premium MSP for Portuguese companies and international groups
Headquartered in Alfragide, with support across Portugal and clients operating in more than ten countries: how DataRoad manages IT for Portu…
Infocapital SA: 11 years of managed IT services in partnership with the in-house team
Since 2015, DataRoad has managed Infocapital SA's servers, network, firewalls, VPN and virtualisation, in partnership with the distributor's…
UniFi networks with an official seal: DataRoad is a Ubiquiti Certified Partner in Portugal
Ubiquiti certification formalises a relationship with UniFi that began in 2015. Today DataRoad manages Ubiquiti networks across more than 13…
Managed IT services retainer: monitoring, helpdesk and IT estate management for a fixed fee
A managed IT retainer that prevents rather than cures: monitoring and alerting, unlimited helpdesk, backups and supplier management, for a f…
Managed IT services: the external IT department that runs your networks, servers and users
What a premium MSP takes on when it becomes a company's IT department: users, servers, networks, security and cloud, with IT Unlimited plans…
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