In this article
The managed IT services of DataRoad - IT Services and Consulting put a certified technical team to work as the company's IT department: network and server management, security, cloud, user support and IT estate management, with proactive monitoring and remote, on-site and telephone support. The company focuses on the business; DataRoad is accountable for the infrastructure.
What an MSP takes on for you
In a managed services model, the partner does not wait for something to break before acting. It manages, monitors and improves the infrastructure continuously, for a fixed monthly fee and with full responsibility for the client's environment.
- Users and workstations Workstation maintenance and day-to-day user support.
- Servers and data Server administration, backups and information security.
- Internet and access Management and monitoring of connections and access control.
- Cloud Implementation of cloud solutions and cost reduction.
- Projects Office moves, equipment configuration, consulting and technology audits.
- Networks Structured networks, cabling and enterprise wireless solutions.
- Optimisation Continuous improvement of existing systems and advanced security.
Technical areas covered
| Area | Includes |
|---|---|
| Systems | Installation, configuration and maintenance of servers and enterprise operating systems |
| Networks and communications | IT network management, firewalls, VPN, VLAN and security policies |
| Continuity | Backups, disaster recovery and redundancy |
| Cloud | Cloud solutions and secure storage |
| Voice | IP telephone systems (IP-PBX) |
| Security | Protection against malware, spam, viruses and cyber threats; access control |
| Printing | Print management and cost reduction |
| IT estate | Windows and Apple environments fully managed |
The team behind the service
DataRoad's technicians are certified by the leading manufacturers and have experience in systems implementation, network administration, security, business support and infrastructure management and optimisation. Continuous training enables them to respond quickly and securely to each client's requirements.
Each client has a single point of contact and a dedicated technical lead, with immediate response times guaranteed by contract.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
IT Unlimited plans
DataRoad works exclusively under contract, with companies from 10 workstations upwards and directly with the end client. It does not carry out one-off jobs.
| Plan | From | Who it is for |
|---|---|---|
| Essential | €395/month + VAT | From 10 workstations; remote and telephone support; no on-site visits |
| Premium | €750/month + VAT | Companies that need unlimited on-site support, with visits included |
| Premium 365 | €1,200/month + VAT | Operations that never stop: unlimited on-site support plus nights, weekends and public holidays, with 24/7 support |
Annual contract with automatic renewal, 60 days' notice and no lock-in. Unlimited services, priority and follow-up after every implementation.
Why choose DataRoad
- Response times Immediate and defined by contract.
- Unlimited plans No hours counted and no lock-in.
- Certified team Experienced technicians in networks, systems and security.
- Single point of contact With a dedicated technical manager.
- Proactive service Continuous monitoring and alerting.
About DataRoad
DataRoad is a premium Portuguese MSP, with its head office in Alfragide and support across the whole country. Since 2015 it has managed the IT infrastructure of hotels, clinics, embassies, universities, multinationals and demanding SMEs. It has 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.
- Network infrastructure Design, installation and certification, Layer 3 switching and PoE.
- Enterprise Wi-Fi Wi-Fi 6 and Wi-Fi 7 with coverage survey, cloud management and an isolated guest network.
- Managed cybersecurity Firewalls, traffic control and threat mitigation.
- Servers and backups NAS, centralised backups and disaster recovery.
- CCTV Video surveillance with continuous recording.
- NOC and monitoring Automatic alerts, reporting and proactive intervention.
Next step
Want an IT department that works before problems appear? Discover DataRoad's managed helpdesk and request a no-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support.
