In this article
In 2021, the União das Freguesias de Massamá e Monte Abraão chose DataRoad - IT Services and Consulting once again through a public contract, this time to manage the local authority's entire IT estate. The new contract adds to the consulting DataRoad was already providing and covers workstations, servers, wireless networks, printing and connectivity across several locations.
Project summary
- Client União das Freguesias de Massamá e Monte Abraão.
- Sector Public sector.
- Year 2021.
- Scope Enterprise wireless network, firewall and security, servers and infrastructure, IT Unlimited support.
- Arrangement Second public contract with the same body.
What came under management
- Workstations and servers Ongoing maintenance.
- Wireless networks and printing Managed in each service.
- Internet Management of connectivity at all premises.
- Monitoring Remote support, alerting and reports, with 24×7 cover 365 days a year under Premium 365.
Managing an estate is not fixing faults
IT estate management means keeping the inventory up to date, planning replacements before end of life, applying security updates consistently and ensuring every location has the same reliability.
Proactive monitoring identifies and fixes many problems before they reach users or front-desk public services. The result: fewer critical incidents and services that do not stop.
What the local authority gained
- Consistency The same management standard at every location.
- Fewer faults Thanks to preventive maintenance and continuous monitoring.
- Permanent cover 24×7 support all year round, under Premium 365.
- Certified team By several leading manufacturers.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Services for public bodies with several locations
- Preventive maintenance Of workstations and servers.
- Planning Consulting and an equipment renewal plan.
- Network infrastructure Management of networks and structured cabling.
- Support Ongoing on-site, remote and telephone support.
DataRoad thanks the União das Freguesias de Massamá e Monte Abraão for its preference for our consulting, support and network management.
About DataRoad
A premium MSP with its head office in Alfragide and support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, with 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt.
- IT Unlimited unlimited support for a fixed monthly fee.
- Helpdesk tickets with defined response times.
- Enterprise Wi-Fi coverage survey, Wi-Fi 6 and Wi-Fi 7.
- Managed firewalls perimeter protection and secure remote access.
- Public sector eight public bodies and public procurement.
Other projects
Next step: managing your organisation's IT estate
We carry out a survey and present a no-obligation proposal, including within public procurement procedures.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950* or write to sales@dataroad.pt.
*Call to a Portuguese landline.
