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3-minute read · DataRoad
DataRoad - IT Services and Consulting is the premium MSP to which companies hand over their technology entirely: networks, servers, cybersecurity, backups and user support, for a fixed monthly fee. The result is less downtime, predictable costs and a team that knows your infrastructure in detail.
A certified team at the service of your operations
DataRoad brings together certified engineers with long experience in systems implementation, security, infrastructure maintenance and business network administration. Continuous investment in training and certifications allows us to deliver complete, scalable solutions aligned with market best practice.
We act as a technology partner: the goal is for every information system to run in a stable, secure and efficient way, so that management does not have to think about them.
Areas placed under management
- Hardware Professional equipment, workstations and servers.
- Software Server and productivity software.
- Networks and communications Network infrastructure, LAN/WAN and internet connections.
- Security Firewalls and protection of the entire infrastructure.
- Consulting Strategic advice and planning.
- Ongoing maintenance Preventive and corrective.
Services included in the catalogue
| Service | What it is for |
|---|---|
| Systems maintenance | Keeping servers, workstations and software up to date and stable |
| Remote, on-site and telephone support | Resolving user requests with immediate response |
| Business solution implementation | Bringing new systems into production without interrupting operations |
| LAN/WAN and internet traffic management | Optimising the internal network and external connections |
| Integrated email | Reliable, protected business email |
| Managed firewalls | Protecting the perimeter and segmenting traffic |
| Secure remote access | IPSec VPN and SSL VPN for people working off site |
| Backup and disaster recovery | Recovering data and systems after a failure |
| High availability | Avoiding single points of failure in critical systems |
| Voice and data integration | Telephony and data on the same infrastructure |
How to contract: the IT Unlimited plans
All services are provided under an IT Unlimited contract, with no hour limits and no lock-in: annual contract, automatic renewal and 60 days’ notice. There are three tiers:
- Essential From €395/month + VAT, from 10 workstations; remote and telephone support, no on-site visits.
- Premium From €750/month + VAT; adds unlimited on-site assistance, monitoring, alerting and priority.
- Premium 365 From €1,200/month + VAT; adds nights, weekends and public holidays, with 24/7 support.
Requests can be scheduled flexibly, according to the client’s availability.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
What sets DataRoad apart
- Own, certified team No subcontracting.
- Immediate response With effective solutions and a written SLA.
- Proactivity Monitoring and security that anticipate problems.
- Coverage Headquartered in Alfragide, with support across the whole of Portugal.
- Experience 11 years, 232 clients and Top 5% PME (scoring.pt), in demanding business environments.
Projects managed by DataRoad
Explore our services
- IT Unlimited Fixed monthly contract with monitoring and alerting.
- Business service desk Tickets and defined response times.
- Structured cabling Design, installation and certification.
- Business Wi-Fi Coverage survey, Wi-Fi 6 and Wi-Fi 7, centralised management.
- Managed firewalls Traffic segmentation and threat mitigation.
- IT for the public sector Eight public bodies and public procurement.
Prefer to start with an assessment? Our IT consulting delivers a written plan before any contract.
Next step: a no-obligation proposal
Tell us how many workstations you have and which systems you use; we will send back a fixed proposal with scope and SLA. More than 10 workstations · support contract · remote, on-site and telephone support.
Phone: +351 211 459 950* · Email: sales@dataroad.pt
*Call to a Portuguese landline.
