EasyHotel Lisbon: server infrastructure for Opera PMS, coordinated with Oracle and EasyHotel UK

The PMS is the heart of hotel operations: bookings, reception, housekeeping and every internal process run through it. An implementation is only stable if the servers, the network and the integration between systems are calibrated for a hotel’s typical volume.

That is why the local technical work was entrusted to an MSP with hospitality experience, which coordinated with the software vendor and the British parent company.

• Infrastructure for Opera PMS Complete configuration of the IT environment required by the platform.
• Server tuning Performance adjustments and optimisations.
• Compatibility Ensuring hardware and software work together without friction.
• Testing and validation Resolving technical inconsistencies before go-live.
• Follow-up Support throughout the implementation.

The project required technical coordination between DataRoad, Oracle and EasyHotel UK. DataRoad ensured infrastructure stability, seamless integration, immediate answers to questions and the link between the teams. The implementation was completed successfully, leaving the hotel with an operational PMS and an infrastructure ready for the high-volume flow of hospitality.

With the PMS in production, EasyHotel Lisbon moved to DataRoad’s IT Unlimited managed service:

• Unlimited remote and on-site support With no hours counted.
• Continuous monitoring With alerting and early fault detection.
• Full management Servers, network and workstations.
• Optimisation Performance constantly fine-tuned.
• Regular reports On availability and security.

For hotels that need coverage at nights, weekends and public holidays, the Premium 365 plan is the only one with 24/7 support and monitoring.

• Consulting Infrastructure planning, implementation and auditing.
• Network infrastructure Cabling, switching, servers, firewalls and connectivity.
• Wi-Fi for hotels and businesses Full coverage and centralised management.
• Servers and critical systems HP, Dell, Windows Server, Active Directory, virtualisation and cloud.
• IT estate management Workstations, applications and users.
• Security Firewalls, VPN, anti-malware and segmentation.
• Managed services (MSP) Alerting and proactive intervention.

This experience spans hotels, offices, clinics, industry, consultancies and public and private organisations, with hundreds of completed implementations. We thank EasyHotel Lisbon for its trust in our consulting, support and network and server management.

• Clínica Lambert IT Unlimited at the new Corroios unit.
• IT Unlimited for businesses How the managed service works.
• ReStream Network for the new office and IT Unlimited.
• Clínica do Lambert IT Unlimited and full network management.

See all our success stories, news and projects and our IT for hotels services.

DataRoad is a premium MSP headquartered in Alfragide, with support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding businesses, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt.

• IT Unlimited Managed services for a fixed monthly fee.
• Business helpdesk Tickets and immediate responses.
• Structured cabling and networks Design, installation and certification.
• Business Wi-Fi Wi-Fi 6 and Wi-Fi 7, isolated guest network.
• Managed firewalls Perimeter and secure remote access.
• IT for the public sector Eight public bodies.

We prepare the infrastructure, coordinate with the vendor and take over management after go-live. No-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support.

+351 211 459 950* · sales@dataroad.pt

*Call to a Portuguese landline.