In this article
DataRoad - IT Services and Consulting closed 2021 with growth of 75.51% on 2020. The jump came from companies that decided to hand the management, administration and maintenance of their IT estates and networks to a premium MSP, in a year when the dependence on reliable, secure and monitored technology became obvious to everyone.
What clients entrusted to us in 2021
The growth reflects concrete responsibilities taken on by the team:
- Systems management Day-to-day IT operations, in full.
- Corporate networks Monitoring and protection of clients' networks.
- Critical solutions Implementations on which business continuity depends.
- Modernisation Renewal of infrastructure and IT estates.
Behind every number is a relationship built with each client and solutions that improve companies' performance, stability and security.
Indicators
| Indicator | Value |
|---|---|
| Growth 2021 vs. 2020 | 75.51% |
| Clients under contract (today) | 232 |
| Years in business (today) | 11, since 2015 |
| Distinction | Top 5% PME, awarded by scoring.pt |
The managed services portfolio behind the growth
Ongoing management
- IT Unlimited Complete management and maintenance of the IT function under contract.
- Support On-site, remote and telephone, with immediate response.
- Operations Incident and request management; on Premium 365, 24×7 monitoring and alerting, 365 days a year.
Network infrastructure
- Structured cabling Certified, identified and labelled.
- Structured networks and business Wi-Fi Design, installation and management.
- Voice On-premises or cloud IP PBX phone systems.
Security and continuity
- Managed firewalls VPN and access policies.
- Endpoint protection Workstations, servers and mobile devices.
- Redundancy Local and cloud backups, network and internet failover, high availability.
Consultancy and audit
- Technical and security audits — with a report.
- Network studies — performance and restructuring.
The commitments made for 2022
- Overcome clients' technology challenges.
- Broaden the portfolio of business IT solutions.
- Strengthen the proactivity and reliability of the service.
- Increase the resilience of the infrastructures we manage.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
IT Unlimited: the model behind the growth
As a Managed Service Provider, DataRoad builds its service on IT Unlimited, with continuous monitoring, alerting, reporting, proactive incident response and unlimited support. The Premium plan includes unlimited on-site support; Premium 365 adds nights, weekends and public holidays, with 24/7 cover.
Projects from that period
- Clínica Lambert: IT Unlimited at the new Corroios unit
- Clínica do Lambert: full network management under IT Unlimited
- ReStream: network for the new office in Portugal
- The IT Unlimited model explained
More in success stories and news and projects. Services: IT consultancy, business Wi-Fi, structured cabling, managed firewalls, managed helpdesk and IT for the public sector.
About DataRoad
A premium MSP headquartered in Alfragide with support across the whole country, specialising in IT network management, business Wi-Fi and IT estates, serving public bodies, embassies, hotels, clinics and demanding companies.
Talk to us
More than 10 workstations · support contract · remote, on-site and telephone support
+351 211 459 950* · sales@dataroad.pt
*Call to a Portuguese landline.
