In this article
In 2022, the Departamento Central de Investigação e Ação Penal (DCIAP), Portugal's central department for criminal investigation and prosecution, chose DataRoad - IT Services and Consulting to install, renew and certify all of the organisation's IT cabling and network infrastructure. The project combined structured cabling, fibre-optic interconnections and full certification of every point, in a public environment where information systems must run continuously, securely and reliably.
Project summary
- Client Departamento Central de Investigação e Ação Penal (DCIAP).
- Sector Public sector.
- Year 2022.
- Scope Structured cabling, firewall and security, servers and infrastructure, IT Unlimited support.
Why a critical body needs a certified network
In an organisation like DCIAP, the network carries large volumes of data and supports processes that cannot stop. Ageing or undocumented cabling turns into outages, slowness and risk. The answer was to renew the physical layer from scratch and prove, point by point, that it meets the standards.
How the new infrastructure was built
Structured cabling for high availability
An infrastructure ready for high levels of availability, scalability and performance, suited to public bodies and environments with heavy data traffic.
Fibre optics for interconnections
High-performance fibre links between equipment and internal departments, with more speed, greater reliability and lower latency.
Certification of every point
Every network point was certified to guarantee compliance with international standards and reliable system operation.
The teams involved
The project was led by DataRoad's networking and consulting teams, holding certifications from several leading manufacturers, with experience in highly complex environments and large-scale projects. The commitment is to deliver efficient, cost-effective projects on schedule, exceeding the client's expectations.
The network after the works: managed services
As an MSP, DataRoad maintains the networks it installs with managed services focused on prevention:
- Continuous monitoring Alerts, reports and tracking of the status of critical services.
- Proactive network management Anticipating problems rather than waiting for the incident.
- Service desk Specialist support, from minor interventions to critical incidents.
- IT Unlimited Unlimited support for a fixed fee; on the Premium 365 plan, 24/7 cover every day of the year.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
A benchmark in networks for the public sector
Critical projects such as DCIAP's strengthen DataRoad's position in IT network implementation, consulting, security and infrastructure management, and in managed IT services for companies and public institutions. We thank DCIAP for its preference and renew our commitment to delivering robust, reliable solutions tailored to each client.
Frequently asked questions
What does certifying every network point mean?
Testing each point with dedicated equipment and confirming that it meets international performance standards, with a report that stands as proof of the quality of the installation.
Why fibre optics for the interconnections?
Because it offers more speed, greater reliability and lower latency in communication between equipment and internal departments.
Other network infrastructure projects
- LX Arch Hotel Network, Wi-Fi 7, firewall and video surveillance.
- Magnelusa IT Unlimited contract for ongoing management.
- ReStream Network for the new office and IT Unlimited.
- UpHill Health Network, Wi-Fi 6, firewall and biometrics.
See all success stories and news and projects.
About DataRoad
DataRoad is a premium MSP with its head office in Alfragide and support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. In enterprise networks it covers the full cycle: survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management.
- Structured cabling and networks Design, racks, certification and Layer 3 switching with PoE.
- Enterprise Wi-Fi Coverage survey and centralised management.
- Managed firewalls Perimeter and secure remote access.
- IT Unlimited Managed services for a fixed fee.
- Business helpdesk Tickets and immediate responses.
- IT for the public sector Eight public bodies and public procurement rules.
Need to renew your organisation's network?
Request a technical assessment and a no-obligation proposal. More than 10 workstations · support contract · remote, on-site and telephone support.
+351 211 459 950* · sales@dataroad.pt
*Call to a Portuguese landline.
