In this article
In 2025, Magnelusa — the exclusive representative and distributor in Portugal of JBL, Harman Kardon and Sennheiser — entrusted DataRoad - IT Services and Consulting with the full management of its IT infrastructure under an IT Unlimited contract. The scope covers workstations, servers, firewall, wireless network and all the critical infrastructure of the estate, with one MSP team accountable for everything.
This article is a client case study. If you are looking for the service, see network management and structured cabling.
Project summary
| Client | Magnelusa |
|---|---|
| Sector | Companies and offices — audio, video and multimedia distribution |
| Scope | Structured cabling · Enterprise Wi-Fi · Firewall and security · Servers and infrastructure · IT Unlimited |
| Year | 2025 |
Who Magnelusa is
Founded in 2005, Magnelusa has become one of Portugal's leading distributors of premium audio, video and multimedia brands, including JBL, Harman Kardon and Sennheiser. It stands out for adapting advanced solutions to the needs of the Portuguese market — the same commitment to quality that DataRoad applies to its clients' infrastructure. Magnelusa website.
What DataRoad now manages
Structured network
- Management and optimisation Of the wired network and active equipment
- Proactive diagnostics Problems identified before they affect users
- Verified stability Performance measured and documented
Servers and IT estate
- Preventive maintenance Regular fixes and updates
- Continuity Security, backups and a business continuity plan
- Monitoring Performance tracked continuously
Managed firewall
- Advanced rules Configured for the company's operations
- Perimeter protection Against attacks, intrusions and external threats
- Ongoing review Regular security audits
Enterprise Wi-Fi
- Managed access points Maintenance and centralised management
- Guest network Isolated from the internal network
- Performance Continuous coverage optimisation
What the IT Unlimited contract guarantees
- Unlimited support Remote and on-site, with no hour counting
- Workstations Ongoing maintenance
- Servers Management and optimisation
- Firewall Administration and security
- Network and Wi-Fi Management, monitoring and full support
- Alerting and reporting Automatic alerts and system performance reports
The aim is a stable, secure and available infrastructure, with fewer failures, lower operating costs and greater productivity across the organisation.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Why the choice fell on DataRoad
- Technical expertise Certifications from leading manufacturers and experience in networks, security, servers and support.
- MSP model Complete management, automatic alerts and immediate incident resolution.
- Track record Dozens of networks installed and business IT estates managed; more than 138 sites and 1321 Ubiquiti devices under management.
- Proximity Dedicated, fast, results-oriented service.
- Prevention Fewer failures, greater availability, risks mitigated.
DataRoad thanks Magnelusa for the trust it has placed in us.
Frequently asked questions
What is IT Unlimited?
It is DataRoad's managed IT services contract: a fixed monthly fee combining monitoring, remote, on-site and telephone support, alerting and reporting. Plans from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.
Does it include the network and Wi-Fi?
Yes. It can cover the wired and wireless network, connectivity, access points and performance and availability issues, according to the agreed scope.
Is there ongoing oversight?
Yes, with regular reporting on the IT environment and a proactive approach.
Which companies is it right for?
Companies with more than 10 workstations that value continuity, immediate response, predictable cost and a specialist team dedicated to their IT.
Other managed network projects
About DataRoad
DataRoad - IT Services and Consulting is a premium MSP, headquartered in Alfragide with support across the whole of Portugal. For 11 years it has managed the infrastructure of organisations that cannot stop — public bodies, embassies, hotels, clinics and demanding companies. It has 232 clients under contract and the Top 5% PME certification awarded by scoring.pt.
Next step
Request a no-obligation IT Unlimited proposal or book a technical assessment. More than 10 workstations · support contract · remote, on-site and telephone support.









