IT Unlimited Specialised Services
IT support
Certifications / Experience
Your IT department
Premium IT Support
Support and maintenance
Installation and support
Monitoring & alerting
Wireless networks
IT Unlimited Helpdesk
Unlimited on-site, remote and phone services
Call-outs included
No lock-in
Permanent IT Assistance 24/7 365 (Premium 365)
On-site, remote and phone services
Permanent remote support
Services
IT Services and IT Assistance IT UNLIMITED
We take care of your company's entire IT — so you can focus on what really matters: your business.
With our IT support service with no hour limits, call-outs included and no lock-in whatsoever, you always have a certified technical team available when you need it.
We monitor your systems and services in real time, with automatic alerts and regular availability reports, so problems are solved before they affect you.
We also include remote backups and protection of workstations and servers — because the security of your data cannot wait.
Our mission is simple: to guarantee the stability and smooth running of your entire IT infrastructure, with the experience and certifications of the market’s leading manufacturers.
Forget IT problems. We take care of them.
DataRoad Support Plans
Your company's IT
in the right hands
IT Unlimited Essential
- From €395/month (+ VAT), for 10 workstations
- Includes unlimited helpdesk, PC management, monitoring, patch management and remote support
- Remote and phone support
during business hours - Monitoring
with automatic alerts - Incident response with SLA
- Update management
security patches - Monthly report
- Dedicated helpdesk
by email and phone - The price may increase with the number of workstations, network size, servers, websites, printers and NAS, critical systems and Apple devices
IT Unlimited Premium
- From €750/month (+ VAT)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
- Unlimited on-site support
- with call-outs included
- Advanced monitoring
- Full IT estate management
- Cybersecurity included
(firewall, managed antivirus) - Aggressive SLA — immediate response
critical incidents - No hour limits
- Dedicated helpdesk
during business hours - The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems and Apple devices
IT Unlimited Premium 365
- From €1,200/month (+ VAT)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
- Everything included
in IT Unlimited - Support 24h × 7 days × 365 days
- weekends and holidays included
- Dedicated technical account manager
- Periodic IT strategic alignment meetings
- Business continuity plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems, Apple devices and out-of-hours coverage
DataRoad Landing — Turnkey IT infrastructure for companies opening an operation in Portugal
Open your office in Portugal. The technology is already running when your team arrives.
Setting up a new operation in a country you don’t know is hard. Finding the right technology partner shouldn’t be. DataRoad takes care of the entire IT infrastructure of your new office in Portugal — from the first cable to permanent support — so your team walks into a space that is ready to work from day one.
A single point of accountability. Coordinated with your headquarters. Operational in days, not months.
The challenge of entering Portugal
When an international company opens a subsidiary, a service centre or a new office in Portugal, it always runs into the same obstacles: unfamiliar telecom operators with long installation lead times, local vendors that are hard to evaluate, equipment to procure and configure, headquarters security policies to replicate, GDPR compliance to guarantee — and the pressure of having everything working before the team starts.
Most local providers cannot deliver at this level of demand. The large integrators treat these projects as too small. DataRoad was built precisely for this space: the speed and care of a close partner, with the capability to serve multinational and multi-country operations.
How the DataRoad Landing service works
Phase 1 — Before arrival: design and planning
We work with your IT team, in English and aligned with your headquarters’ standards, to gather requirements, design the solution, and define budget and timeline. We start the internet circuit provisioning process with the national operators early — the main delay factor in any opening — and handle all the local technical coordination your team has no way of knowing.
Phase 2 — Build: the complete infrastructure
We install everything the office needs to operate:
- Certified structured cabling and organised racks
- Business network, firewall and segmentation
- High-performance business Wi-Fi (WiFi 6 / WiFi 7)
- Internet circuits with redundancy
- IP telephony (IP PBX)
- CCTV and access control
- Meeting rooms and audiovisual solutions
- Servers or cloud environment
- Microsoft 365 or Google Workspace — new or integrated into the company’s global tenant
- Provisioning and configuration of Windows and Mac workstations
- Security baseline aligned with your organisation’s policy
Phase 3 — Go-live: a first day without surprises
We configure the users, we are on site at launch to support the team in the first days, and we hand over a documented operation. Your people sit down and work — no improvisation.
Phase 4 — Ongoing operation: IT Unlimited
From go-live, your office is covered by our IT Unlimited service: unlimited support at a fixed cost, 24/7 (Premium 365) monitoring, a single point of contact, coordination with your headquarters and regular reporting. We follow your growth in Portugal and abroad.
The DataRoad Landing promise
We commit to a date. Once the scope is defined and access to the space is guaranteed, we deliver the operational office within a deadline agreed in writing. It is a commitment we make because we have already kept it, time after time, for companies that cannot fail at launch.
Why international companies choose DataRoad
- A single point of accountability. Instead of coordinating telecoms, cabling, hardware, security and support with different vendors, you have one contact who answers for everything.
- Alignment with your headquarters. Service in English and infrastructure designed to comply with your organisation’s global IT and security policies.
- Multi-country capability. We already support international groups with offices across Europe, the Americas, Asia and the Middle East. Your Portugal operation is integrated into your global reality.
- Nationwide presence. Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja — local support wherever you open.
- References that speak for themselves. Embassies, multinationals, hotels and international groups trust DataRoad with their critical infrastructure.
Who it is for
The DataRoad Landing service is designed for multinationals opening a subsidiary or service centre in Portugal, scale-ups expanding into Iberia, foreign-owned hotel groups and clinics, international real-estate developers and diplomatic missions — any organisation that needs to be operational fast, with enterprise-grade reliability and a single trusted partner.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Frequently asked questions
How quickly can you have the office operational? It depends on the scope and, above all, on the internet circuit installation lead times of the operators. That is why we start that process early, in the planning phase. Once the scope is defined and access to the space is guaranteed, we commit to a delivery date in writing.
Do you work in English and coordinate with our global IT team? Yes. We provide service in English and design the infrastructure to comply with your headquarters’ IT and security policies, integrating it with your global systems whenever needed.
Do you also handle equipment procurement? Yes. We handle the procurement, configuration and installation of all equipment — network, servers, Windows and Mac workstations, telephony and more.
What happens after the opening? The operation transitions to our IT Unlimited contract: unlimited support at a fixed cost, 24/7 (Premium 365) monitoring and continuous management, with no lock-in.
Do you support operations outside Lisbon? Yes. DataRoad operates in Lisbon, Porto, Faro, Funchal, Évora, Setúbal and Beja, and supports clients with offices in other countries.
Opening an operation in Portugal? Let’s talk.
Tell us what you are planning and a specialised engineer will get back to you the same day, with a clear answer on scope, timeline and investment.
Phone: +351 211 459 950 (call to the Portuguese landline network) Email: sales@dataroad.pt Address: Avenida dos Moinhos nº 12 B, 2610-119 Alfragide, Quinta Grande, Portugal
DataRoad IT Services and Consulting — We do IT right.
International groups we set up in Portugal
From the first network socket to the first day of operation
Discover all the advantages
IT Support & Implementation
IT Assistance
IT assistance for companies: on-site, remote and phone IT support
Wireless Networks
Installation, configuration and deployment of corporate wireless network solutions, with management
IT Security
IT security and data protection solutions for workstations, servers and networks
Helpdesk Support
IT support for users — on-site, remote and by phone. Permanent business support
IT Unlimited Retainer
On-site, remote and phone support for all of your company's IT systems
Backups
Data security with monitoring and alerting. Local and remote backups. Disaster Recovery solutions
IT Networks
IT network maintenance, deployment, management and optimisation
IT Consulting
Analysis, management and optimisation of IT solutions, networks, systems and IT security
Cloud Solutions
Cloud solutions for security, sharing and collaboration, 365 & GSuite. Deployment, management and maintenance
Business IT Support
Opening offices in Portugal: turnkey IT infrastructure
We handle everything for an international company to start operating in Portugal: cabling, network, Wi-Fi, firewall, servers, licensing, voice and support in Portuguese and English.
Opening an office with the IT still unassembled delays hiring, invoicing and the whole operation — and that delay is in no vendor's budget.
We coordinate with your headquarters, meet deadlines and hand over the team working on day one.
Opening an office in Portugal with the IT still unassembled delays the whole operation.
We take care of everything — cabling, network, servers, licensing and support in Portuguese and English — so your team starts working on day one.
Talk to us about your opening in Portugal →
+351 211 459 950
(Chamada para a rede fixa nacional)
sales@dataroad.pt
Manufacturers we build offices from scratch with
Certified business equipment, configured and supported by our certified team
Contact us now
Contact Form
Ask DataRoad for a proposal — we handle the rest with a fast, clear answer to support your company's needs.
Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.
Fill in the form and a specialised technician will contact you the same day.
How we work
This service is provided exclusively under an IT Unlimited contract.
DataRoad does not provide one-off (one-shot) assistance and does not sell equipment on a standalone basis. We work under a monthly contract, with full responsibility for the client environment.
