IT Unlimited Premium

IT Unlimited · Managed IT plan

Unlimited on-site, remote and phone support with a fixed monthly fee, monitoring and guaranteed SLA response times. No surprises.

Unlimited On-site Support

Call-outs included
No hour limits
No lock-in

Full Estate Management

Workstations and servers
Network and wireless
Always up-to-date inventory

Cybersecurity Included

Managed firewall
Managed antivirus
Backups and data protection

Aggressive SLA

Immediate response to critical incidents
Monitoring
Dedicated helpdesk

Plan

Total support, no limits and no surprises, for companies with 20 to 100 workstations. Your company's IT entirely in our hands — so your business never stops.

Unlimited on-site assistance, with call-outs included and no hour limits. Advanced monitoring and full estate management, from workstations to servers, network and wireless.

Cybersecurity included, with firewall and antivirus managed by us, and an aggressive SLA with immediate response to critical incidents.

On request

Call-outs and unlimited on-site support included — remote, phone and on-site, at no extra cost. Microsoft 365 management included.

Minimum monthly value applies · No lock-in — you stay with us because you want to · Complex infrastructures (hospitality, healthcare, multi-site, servers and guest networks) get a tailored proposal — the per-seat value does not apply.

Unlike the Essential plan, here there is no hour counting and no call-out billing: the fee is fixed and predictable, regardless of how many interventions a given month requires.

You get a dedicated helpdesk during business hours and a team that knows your infrastructure by heart — not a different technician on every call, starting from scratch.

Support without limits. Cost without surprises.

IT Unlimited Premium — On-site, Remote and Phone IT Support Retainer

Who IT Unlimited Premium is for

Companies with 20 to 100 workstations where an IT outage immediately translates into lost revenue — and where the pay-by-the-hour model has stopped making sense, because you never know what next month will cost.

With Premium, DataRoad takes over the full management of your IT estate: workstations, servers, network, wireless, firewall and backups. One fixed monthly fee covers every intervention, on-site or remote.

What is included

• Unlimited on-site support, with call-outs included
• No hour limits and no lock-in
• Advanced monitoring
• Full management of the IT estate
• Cybersecurity included (managed firewall and antivirus)
• Aggressive SLA with immediate response to critical incidents
• Dedicated helpdesk during business hours

Compare the plans

Choose the level of support
your company needs

IT Unlimited Essential

• From €395/month (+ VAT), for 10 workstations
• Includes unlimited helpdesk, PC management, monitoring, patch management and remote support
• Remote and phone support
  during business hours
• Monitoring
  with automatic alerts
• Incident response with SLA
• Update management
  security patches
• Monthly report
• Dedicated helpdesk
  by email and phone
• The price may increase with the number of workstations, network size, servers, websites, printers and NAS, critical systems and Apple devices

IT Unlimited Essential

• From €750/month (+ VAT)
• Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
• Unlimited on-site support
• With call-outs included
• Advanced monitoring
• Full IT estate management
• Cybersecurity included
  (firewall, managed antivirus)
• Aggressive SLA — immediate response
  critical incidents
• No hour limits
• Dedicated helpdesk
  during business hours
• The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems and Apple devices

IT Unlimited Premium

IT Unlimited Premium 365

• From €1,200/month (+ VAT)
• Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
• Everything included
  in IT Unlimited
• Support 24h × 7 days × 365 days
• Weekends and holidays included
• Dedicated technical account manager
• Periodic IT strategic alignment meetings
• Business continuity plan (Disaster Recovery)
• Priority access to network and infrastructure projects
• Customised executive reports
• The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems, Apple devices and out-of-hours coverage

IT Unlimited Premium 365

Critical operations entrusted to DataRoad’s management

Estates of 20 to 100 workstations where IT cannot fail

Contact us now

Contact Form

Ask DataRoad for a proposal — we handle the rest with a fast, clear answer to support your company's needs.

Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.

Fill in the form and a specialised technician will contact you the same day.