IT Unlimited · Managed IT plan
Unlimited on-site, remote and phone support with a fixed monthly fee, monitoring and guaranteed SLA response times. No surprises.
Request a proposalRemote and Phone Support
During business hours
Certified technicians
No queues, no waiting
Monitoring
Automatic alerts
Servers, network and backups
Detection before the breakdown
SLA-Guaranteed Response
Defined response times
Priorities by criticality
History of every request
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Update Management
Security patches
System updates
Monthly estate report
Plan
The solid foundation for companies with 10+ workstations. Remote and phone support during business hours, delivered by certified technicians, with response times guaranteed by SLA.
We monitor your systems with automatic alerts, apply updates and security patches, and send a monthly report on the state of your IT estate.
It is the minimum a serious company should have: stop waiting for something to break before reacting.
On request
A 100% remote and phone plan — issues solved remotely in minutes, no call-outs included.
Minimum of 10 seats · No lock-in — you stay with us because you want to · Complex infrastructures (hospitality, healthcare, multi-site, servers and guest networks) get a tailored proposal — the per-seat value does not apply.
Essential is a remote and phone support plan. It does not include call-outs or on-site assistance — and that is precisely what makes it affordable for smaller structures, since the vast majority of day-to-day issues are solved remotely and without waiting.
If your company needs on-site interventions, full estate management or managed cybersecurity, the right plan is IT Unlimited Premium.
Start with the essentials. Grow when it makes sense.
IT Unlimited Essential — Remote and Phone IT Support Retainer
Who IT Unlimited Essential is for
Companies with 10+ workstations that still run in reactive mode: they call a technician when something breaks, pay by the hour, and never really know what state their IT is in.
Essential replaces that model with a fixed monthly fee that includes remote and phone support during business hours, permanent system monitoring and a response with SLA-defined deadlines.
What is included
- Remote and phone support during business hours
- Monitoring with automatic alerts
- Incident response with a defined SLA
- Update and security patch management
- Monthly report on the state of your IT estate
- Dedicated helpdesk by email and phone
What is not included
Call-outs and on-site assistance, full estate management, managed firewall and antivirus, and coverage outside business hours. All of that is part of the Premium and Premium 365 plans.
Compare the plans
Choose the level of support
your company needs
- From €395/month (+ VAT), for 10 workstations
- Includes unlimited helpdesk, PC management, monitoring, patch management and remote support
- Remote and phone support
during business hours - Monitoring
with automatic alerts - Incident response with SLA
- Update management
security patches - Monthly report
- Dedicated helpdesk
by email and phone - The price may increase with the number of workstations, network size, servers, websites, printers and NAS, critical systems and Apple devices
IT Unlimited Premium
- From €750/month (+ VAT)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
- Unlimited on-site support
- With call-outs included
- Advanced monitoring
- Full IT estate management
- Cybersecurity included
(firewall, managed antivirus) - Aggressive SLA — immediate response
critical incidents - No hour limits
- Dedicated helpdesk
during business hours - The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems and Apple devices
IT Unlimited Premium 365
- From €1,200/month (+ VAT)
- Includes unlimited helpdesk, Microsoft 365 management, PC management, antivirus/EDR, monitoring, patch management and remote support
- Everything included
in IT Unlimited - Support 24h × 7 days × 365 days
- Weekends and holidays included
- Dedicated technical account manager
- Periodic IT strategic alignment meetings
- Business continuity plan (Disaster Recovery)
- Priority access to network and infrastructure projects
- Customised executive reports
- The price may increase with the size of the IT estate and network, servers, websites, printers and NAS, critical systems, Apple devices and out-of-hours coverage
Companies that professionalised their IT support
They all started by no longer calling a technician only when something broke
Contact us now
Contact Form
Ask DataRoad for a proposal — we handle the rest with a fast, clear answer to support your company's needs.
Tell us what you need. IT support, network installation, cybersecurity, office relocation or simply a second opinion on your IT infrastructure — we are here to help.
Fill in the form and a specialised technician will contact you the same day.
