IT Consulting for Business
Global IT support service plans
Full management of your company’s IT
On-site visits included, no lock-in
Enterprise Networks
Network and wireless solutions
Cabling and network installation
Enterprise wireless infrastructures
// ALL SERVICES
IT services for business — everything with one partner
From the support plan to cybersecurity, from cabling to cloud: DataRoad takes over your company’s IT with certified technicians, documented processes and predictable costs. One single owner. Zero excuses.
Our services
IT Unlimited — Monthly Plan
Your IT department for a fixed fee: unlimited support, 24/7 (Premium 365) monitoring and preventive maintenance.See service →IT Assistance
On-site, remote and phone support with response in minutes and a written SLA.See service →Full IT Management
Workstations, servers, network and cloud managed by one team, with a single point of contact.See service →Structured Cabling
Certified Cat.6/6A installation with organised racks and certification reports.See service →Office Networks
Design and installation of documented office networks, ready to grow.See service →Wireless Networks
Professional Wi-Fi with coverage surveys, seamless roaming and guest networks.See service →Firewalls and Cybersecurity
Managed firewalls, VPN and ransomware protection, with permanent alerts and updates.See service →Video Surveillance
Professional CCTV: IP cameras, secure recording and GDPR/CNPD compliance handled from the start.See service →Managed Backups
Automatic, encrypted, off-site copies — with periodic restore tests.See service →Microsoft 365 and Cloud
Migration and management of Microsoft 365 and Google Workspace, with optimised licensing.See service →IP Phone Systems
IP PBX voice solutions with auto-attendant, reporting and cost reduction.See service →IT Consulting
Audit, investment plan and strategic follow-up of your IT.See service →IT Outsourcing
The complete IT department as an outsourced service, for a fixed fee with SLAs.See service →Managed Cybersecurity
Layered protection managed 24/7 (Premium 365): firewalls, workstations, email, access and backups.See service →Why hand everything to a single partner?
When IT is split across several vendors, the fault always belongs to someone else. At DataRoad there is nowhere to point: we take on the entire estate — and we answer for it. A team certified by Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware, with guaranteed cover during holidays and absences, a client portal with every request logged and monthly reports of what was done.
How we start
- AssessmentWe analyse your infrastructure, risks and current costs — no commitment and no technical jargon.
- ProposalYou receive the scope, response times and monthly fee in writing. No small print.
- TransitionWe migrate from your current provider in a planned way, without interruptions and without your team noticing.
- Continuous management24/7 (Premium 365) monitoring, preventive maintenance and a monthly report showing what improved.
DataRoad IT Unlimited
Talk to DataRoad. We assess your operation and propose the right plan.
Internal IT department, on-call technician or managed partner?
It’s the maths every decision-maker does. An internal technician costs more than €25,000/year — and takes holidays, gets sick and doesn’t know everything. The “when available” freelancer charges by the hour and shows up after the problem. A managed partner like DataRoad gives you an entire team, with every speciality, for a fixed monthly fee below the cost of a single employee — with written SLAs.
Predictable cost
Fixed monthly fee, no surprises and no per-minute billing. Budgeting IT becomes simple.
Every speciality
Networks, security, cloud, communications and support — without hiring five different specialists.
Real accountability
Contractual SLA, monthly reports and one single owner for everything working. No excuses between vendors.
For every setor, across the country
We serve every setor of activity — clinics and healthcare, hospitality, offices, retail and the public setor — with field teams in Lisbon, Cascais, Oeiras, Setúbal and across the country and immediate remote support wherever your company is. Also see our success stories and our guaranteed service levels.
Frequently asked questions about business IT services
How much does a business IT service cost?
It depends on the number of users and the complexity of the infrastructure. IT Unlimited plans work on a fixed monthly fee — no hourly charges and no surprises. Ask for a proposal: we answer in under 24 business hours, with no commitment.
What does an IT support plan include?
Unlimited helpdesk support (remote, phone and on-site), 24/7 (Premium 365) monitoring of servers and workstations, preventive maintenance, backup and security management, on-site visits included and continuous strategic consulting.
Does DataRoad replace the IT department?
Yes — for most clients we are the complete IT department. In companies with an internal team, we work as a specialised extension: we take on networks, security or projects, and the internal team is freed up for the day-to-day.
How fast do you respond to a support request?
Response times are guaranteed by contractual SLA. Remote support is answered in minutes; on-site interventions are scheduled by incident priority — and a critical outage is always top priority.
Do you work with companies outside Lisbon?
Yes. Remote support covers the whole country immediately, and we have field teams in Greater Lisbon, Cascais, Oeiras and Setúbal, plus planned visits to any area. See our service areas.
One partner. Every service. Zero excuses.
Tell us how your IT looks today — we return a diagnosis and a proposal with no commitment.
Contact us now
Contact Form
Ask DataRoad for a proposal — we take care of the rest with a fast, clear answer to support your company’s needs.
Tell us what you need. IT support, network installation, cybersecurity, an office move or simply a second opinion on your IT infrastructure — we are here to help.
Fill in the form and a specialised technician will contact you the same day.
How we work
This service is provided exclusively under an IT Unlimited contract.
DataRoad does not provide one-off (one-shot) assistance and does not sell equipment on a standalone basis. We work under a monthly contract, with full responsibility for the client environment.
Explore our IT services in English
- Premium IT services for business in Lisbon
- IT outsourcing and managed IT services in Portugal
- IT support with ticketing system and SLAs
- Managed cybersecurity for business
- Switching IT providers with zero downtime
- Office IT setup for international companies in Portugal
- IT support service levels (SLA)
- Client portal and Apple certified IT support
- IT services FAQ
