MagneLusa

Magnelusa: IT Unlimited permanent maintenance contract

4-minute readDataRoad

Project details

Client
Magnelusa
Sector
Companies and offices
Intervention
Structured cabling · Enterprise wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
Year
2025

DataRoad chosen by Magnelusa for full IT maintenance, specialist support and comprehensive management of its technological infrastructure

A DataRoad was selected by the Magnelusa, exclusive representative and distributor in Portugal for world-leading brands such as JBL, Harman Kardon e Sennheiser, to ensure complete maintenance of your IT network, including workstations, servers, firewall, wireless network and all the critical infrastructure of the IT estate.

This choice reinforces the continued trust of leading national and international companies in DataRoad as technology partner of excellence, capable of delivering high-performance, secure, and continuously available IT services.


✅ Magnelusa — Official representative of world-leading technology brands

Founded in 2005, Magnelusa it became one of the most important national distributors of:

  • JBL
  • Harman Kardon
  • Sennheiser
  • and other premium audio, video and multimedia brands

The company stands out for its ability to respond to the specific needs of the Portuguese market, providing advanced solutions that combine innovation and quality — values that align perfectly with DataRoad's standard of technological excellence.

➡️ Get to know Magnelusa here.


✅ Full maintenance contract: IT Unlimited

Magnelusa opted for the service IT Unlimited, the most comprehensive IT support solution from DataRoad, which guarantees:

Permanent maintenance of workstations
Server management and optimisation
Enterprise firewall management and security
Computer network management and monitoring
Full support for the corporate wireless network
Unlimited remote and on-site technical support
24/7 monitoring with advanced alarm management
Detailed system performance reporting

With this MSP solution, DataRoad ensures that Magnelusa's technological infrastructure remains stable, secure and available 365 days a year, preventing failures, reducing operational costs and increasing the productivity of the entire organisation.


✅ Technical implementation ensured by DataRoad

DataRoad will be responsible for the entire technological ecosystem of Magnelusa:

Computer network

  • Management and optimisation of the structured network
  • Proactive troubleshooting and resolution
  • Stability and performance certification

🔹 Servers and IT infrastructure

  • Preventive maintenance and periodic repairs
  • Security, backups and business continuity
  • Constant performance monitoring

🔹 Firewall and security

  • Advanced security rules configuration
  • Protection against attacks, intrusions and external threats
  • Continuous security audits

Corporate wireless network

  • Management and maintenance of enterprise APs
  • Isolated guest networks
  • Optimisation for continuous performance

✅ Why did Magnelusa choose DataRoad?

The decision to select DataRoad was based on several factors that set the company apart in the IT market:

✔ Specialist know-how

DataRoad has certifications from leading manufacturers and proven experience in networks, security, servers and corporate support.

✔ Operation as an MSP (Managed Service Provider)

Complete infrastructure management, 24/7 monitoring, automated alerts and immediate incident resolution.

✔ Track record of successful projects

Extensive experience in implementing computer networks and managing corporate technology parks.

✔ Proximity and quality in support

Dedicated, fast and results-driven customer service.

✔ Proactive services

Fault prevention, increased availability and mitigation of technological risks.


✅ Commitment to excellence for high-performance businesses

DataRoad positions itself as a strategic partner for companies that depend on reliable, high-performance IT systems, offering:

  • Networking services
  • IT consultancy
  • Service Desk and Helpdesk
  • IT security and firewalls
  • Computer network installation
  • Monitoring and alarm solutions
  • IT Unlimited — 24/7 support, 365 days a year

✅ Thank you

DataRoad would like to thank Magnelusa trust and reinforces its commitment to providing robust, modern and secure technological solutions that enable companies to carry out their business with complete stability and efficiency.

✅ Find out more

FAQ — Frequently Asked Questions

What is DataRoad’s IT Unlimited service?

It is a service provided by monthly IT support which combines monitoring, remote support, alarm management and reporting to ensure the company’s systems continue to operate stably and predictably.

Does IT Unlimited include support for corporate networks and Wi-Fi?

Yes. The service may cover wired/wireless network, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.

Is there regular reporting and monitoring?

Yes. DataRoad includes reporting and monitoring the IT environment, with a focus on a proactive approach.

For what sort of businesses does this make the most sense?

For companies that value business continuity, quick reply, expected cost and a specialist team providing ongoing IT support.

Want “zero worries” about IT? Get in touch with us

If your company needs monthly IT support, IT outsourcing, network management, monitoring With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.

➡️ Request a quote from IT Unlimited
➡️ Book a technical assessment
➡️ Speak to a DataRoad expert

Find out more about our IT Unlimited service here


DataRoad — IT services and support for businesses

Is your network protected against threats? DataRoad implements firewalls and IT security solutions tailored to each company’s needs. Find out more about our IT security services.

DataRoad — IT services for businesses

A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.

DataRoad supports businesses that rely on technology to operate — from network infrastructure to cybersecurity, and from servers and backups to day-to-day support — with a model of managed service (MSP) which ensures continuity, performance and cost predictability.

DataRoad Services

  • IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
  • Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
  • Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
  • Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
  • Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
  • CCTV video surveillance: video surveillance systems with continuous recording.
  • Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
  • IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
  • Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.

Get in touch with DataRoad

Would you like to know whether your company’s network is truly secure? We’ll carry out an assessment and provide you with a no-obligation quote.

Request a security assessment »

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