DataRoad · IT Services and Consultancy All Your Company's IT Deliver to Whom It May Concern ONE PARTNER. ZERO HASSLE. Request a Quote  From helpdesk to cybersecurity, from networks to the cloud: DataRoad takes care of everything, so you only have one call to make when you need it — and none when you don't. WE DO IT Right The DataRoad team provides IT consultancy and support services to businesses

IT Consultancy for Businesses

Global IT support service retainers
Total management of companies' IT departments
Travel included, no contract

Enterprise Computer Networks

Computer network solutions, wireless networks
Installation of cabling and computer networks
Enterprise wireless infrastructure and solutions

// ALL SERVICES

IT services for businesses — everything under one roof

From cybersecurity support agreements and cabling to the cloud: DataRoad takes care of your company's IT with certified technicians, documented processes and predictable costs. A single point of contact. Zero excuses.

11+
Years of experience keeping businesses running smoothly
232+
Companies monitored in Portugal, from SMEs to multinationals
24/7
Continuous monitoring and alarm system, 365 days a year
99,9%
Availability guaranteed by written SLAs measured every month

Our services

IT Unlimited — Monthly Retainer

Your IT department for a fixed fee: unlimited support, 24/7 monitoring and preventive maintenance.View service →

IT Support

Local, remote and telephone support with a response time of minutes and a written SLA.View service →

Total IT Management

Workstations, servers, network and cloud managed by a single team, with a single point of contact.View service →

Structured cabling

Certified Cat.6/6A installation with organised patch panels and certification reports.View service →

Office Networks

Design and installation of office networks, fully documented and ready to scale.View service →

Wireless Networks

Professional Wi-Fi with coverage survey, seamless roaming and guest network.View service →

Firewalls and Cybersecurity

Managed firewalls, VPN and ransomware protection, with continuous alerts and updates.View service →

CCTV

Professional CCTV: IP cameras, secure recording and GDPR/CNPD compliance handled from the outset.View service →

Managed Backups

Automatic, encrypted, off-site backups — with regular restoration testing.View service →

Microsoft 365 and the Cloud

Migration and management of Microsoft 365 and Google Workspace, with optimised licensing.View service →

IP Telephone Systems

IP PBX voice solutions with auto-attendant, reporting and cost reduction.View service →

IT Consultancy

Audit, investment plan and strategic monitoring of your IT area.View service →

IT Outsourcing

The complete IT department on an outsourcing basis, for a fixed monthly retainer and with an SLA.View service →

Managed Cybersecurity

24/7 managed layered protection: firewalls, workstations, email, access and backups.View service →

Why hand everything over to a single partner?

When IT is split across multiple suppliers, the fault always lies with someone else. At DataRoad there is nowhere to point fingers: we take on the complete infrastructure — and we answer for it. A team certified in Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware, with guaranteed cover for holidays and absences, a client portal with all requests logged and monthly reports of the work carried out.

How we got started

1

Diagnosis

We analyse the current infrastructure, risks and costs — with no obligation and no technical jargon.

2

Proposal

Get the scope, response times and monthly fee in writing. No small print.

3

Transition

We migrated from our current supplier in a planned manner, without any disruptions and without the team even noticing.

4

Continuous management

24/7 monitoring, preventative maintenance and a monthly report showing what has improved.

Internal IT department, freelance technician or managed service provider?

It is the calculation every decision-maker makes. An internal technician costs over €25,000 a year — and takes holidays, gets ill and does not know everything. The occasional technician “when they can” charges by the hour and shows up after the problem has occurred. A managed partner like DataRoad gives you an entire team, with all specialisms, for a fixed monthly retainer lower than the cost of a single employee — and with a written SLA.

Estimated cost

Fixed monthly fee, no surprises or minute-by-minute billing. Budgeting for IT becomes simple.

All specialities

Networks, security, cloud, communications and support — without hiring five different specialists.

Real responsibility

Contractual SLA, monthly reports and a single person responsible for everything working. No excuses between suppliers.

Across all sectors, nationwide

We serve all sectors of activity — clinics and healthcare, hospitality, offices, retail and the public sector — with teams on the ground in Lisbon, Cascais, Oeiras, Setúbal and the whole country and immediate remote support wherever your business is. Also discover our success stories and the guaranteed service levels.

Frequently asked questions about IT services for businesses

How much does an IT service for businesses cost?

It depends on the number of users and the complexity of the infrastructure. IT Unlimited plans operate on a fixed monthly retainer — with no hourly rates or surprises. Request a proposal: we will reply in less than 24 working hours, with no obligation.

What does an IT retainer include?

Unlimited helpdesk support (remote, telephone and on-site), 24/7 server and workstation monitoring, preventive maintenance, backup and security management, call-outs included and ongoing strategic consultancy.

Does DataRoad replace the IT department?

Yes — for most clients we are the complete IT department. In companies with an internal team, we act as a specialised extension: we take care of networks, security or projects, leaving the internal team free to focus on day-to-day operations.

How quickly do you reply to a support request?

Response times are guaranteed by a contractual SLA. Remote support is answered in minutes; on-site interventions are scheduled according to the priority of the incident — and a critical stoppage is always top priority.

Do you work with companies outside of Lisbon?

Yes, remote support covers the whole country immediately, and we have teams on the ground in Greater Lisbon, Cascais, Oeiras, Setúbal, and scheduled visits to any area. See our areas of expertise.

One partner. All services. Zero excuses.

Tell us how your IT is doing today — we will provide a diagnosis and a no-obligation quote.

Contact us today →

Contact us now

Contact Form

Request a quote from DataRoad. We’ll take care of the rest with a prompt and clear response to support your business’s needs.

Tell us what you need. IT support, network installation, cyber security, an office move or simply a second opinion on your IT infrastructure — we’re here to help.

Please fill in the form and a specialist technician will contact you on the same day.

    A reply on the same working day. No obligation.

    DataRoad’s IT Projects

    Case studies reais

    Networks, Wi-Fi, servers and security systems installed and managed by us — in hotels, clinics, offices and multinational companies operating in Portugal.

    Latest news

    DataRoad's latest news and articles.

    DataRoad — IT services for businesses
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