In this article
- DataRoad strengthens its national and international presence and establishes itself as…
- DataRoad’s Areas of Specialisation
- Incident response times or SLAs (service levels)
- A company equipped to tackle national technological challenges and…
- DataRoad remains the choice of international companies that…
- Ready to take your IT services to the next level?
DataRoad is strengthening its national and international presence and establishing itself as a leading technology partner in managed IT services (MSP) in the fields of networking and IT security, drawing on its expertise, experience and certifications.
A DataRoad, a company specialising in IT services for businesses, structured networks, IT security and Managed IT Services, continues to expand its presence and establish itself as a strategic technology partner for national and international organisations. Strategically based in Alfragide, it supports hundreds of renowned Portuguese companies and international firms operating in Portugal, providing IT support across the board.
Offering integrated solutions for IT support, IT consultancy, the implementation and maintenance of computer networks, and comprehensive management of technology infrastructure, DataRoad is currently active in:
✅ Lisbon
✅ Setúbal
✅ Porto
✅ Beja
✅ Faro
✅ Spain
✅ International
In addition, it provides services to clients with operations in various countries — including the United Kingdom, the USA, Switzerland, Spain, Brazil, Cyprus, France, Romania, Dubai, Greece and Hong Kong — under its contracts for IT Unlimited, thereby strengthening its capacity for global support and the management of distributed infrastructure.
DataRoad provides IT support and network services to businesses located throughout the country and internationally.
This geographical expansion enables DataRoad to respond swiftly to businesses’ needs, ensuring close, efficient and ongoing technical support.
✅ DataRoad’s Areas of Expertise
DataRoad offers a comprehensive range of IT services for businesses, standing out for its a certified team, proven experience and technical expertise.
Areas of expertise include:
Business IT Support
- On-site, remote and telephone IT support
- Professional Helpdesk and Service Desk
- Comprehensive management of companies’ IT systems through the service IT Unlimited 24/7
Business IT Network Services
- Installation of structured networks and certified cabling
- Corporate wireless networks and advanced infrastructure
- Network certification, traffic management and professional configuration
Cyber Security and Protection of Business Infrastructure
- Implementation and management of firewalls
- VPNs, access control and system security
- Monitoring, alarm management and incident detection
- System redundancy
IT Consultancy
- Needs assessment
- Technological restructuring projects
- Implementation of scalable and integrated solutions
Cloud Services and Infrastructure
- Office 365 / Microsoft 365
- Hosting, housing and enterprise cloud solutions
- Data centres and business continuity
Managed IT Services for businesses – MSP (Managed Service Provider)
As an MSP, DataRoad provides the comprehensive management in companies’ IT departments, including:
- Staff
- Networks
- Jobs
- Critical systems
- Monitoring 24 hours a day, 365 days a year
Portal for immediate IT support and a business ticketing system
A business monitoring and alert system for all corporate services and connectivity, operating 24/7 – 365 days a year
All of this is included in the service” IT Unlimited ” , widely recognised as one of the most comprehensive IT Managed Services offerings on the market.
✅ Response times to incidents or SLAs (service levels)
✅ Critical (system down) < 1 hour (remote immediate response support)
✅ High (users without access) < 2 hours
✅ Moderate (partial problem) < 4 hours
✅ Low (request for improvement) < 8 hours
✅ A company well-equipped to tackle national and international technological challenges
DataRoad stands out for its ability to:
- Implement large-scale and highly complex projects
- Respond quickly to incidents and immediate support requests with SLAs setting specific response times
- To provide premium IT solutions in the areas of networking, security and information systems for businesses
- To ensure operational continuity and maximum performance for customers, with immediate response times
With a presence in various regions of the country and a proven ability to operate across borders, DataRoad continues to consolidate its position as one of the leading providers of managed IT services and enterprise networks in Portugal.
✅ DataRoad remains the choice of international companies entering the Portuguese market
More and more international companies setting up or expanding their offices in Portugal are choosing the DataRoad as a technology partner to ensure a rapid, secure and fully operational launch of your IT infrastructure.
DataRoad has been selected and chosen by companies such as Reltio Inc and ReStream Inc – US-based firms that have chosen DataRoad as their technology partner – as well as the Swiss-based company BeQom, amongst other reputable firms that choose and place their trust in DataRoad’s services.
From ongoing IT support, to the installation of structured cabling systems, IT security, cloud, corporate wireless, passing through the consultancy and by the comprehensive management of your systems via our service IT Unlimited, DataRoad has been the partner of choice for global organisations seeking quality, reliability and a proven track record.
These companies rely on DataRoad because they know that:
✅ We have certified teams, experienced and specialised
✅ We guarantee immediate response, proactivity and 24/7 support
✅ We deliver projects in networking, security, servers and infrastructure flawless
✅ We help with opening of new offices, from scratch to full operational capability
✅ We are a company with years of experience and certifications, and we have been chosen by world-renowned companies for their offices in Portugal
✅ We support each client as they grow — in Portugal and abroad
Over the past few years, a number of international groups with operations across Europe, the Americas, Asia and the Middle East have relied on DataRoad to:
- Implement server rooms and complete networks
- Install enterprise firewalls and advanced security solutions
- Setting up hybrid computer networks (Windows & Apple)
- To ensure ongoing technical support for its offices in Lisbon, Porto, Faro, Funchal and Spain
- Ensure operational continuity through 24/7 monitoring and alarm systems
At DataRoad, we believe that the success of companies entering the Portuguese market depends on a reliable, responsive and competent technology partner — and that is exactly what we offer every day.
We are proud to be the choice of international companies that place their trust in Portugal… and trust DataRoad for all their IT needs.
✅ Ready to take your IT services to the next level?
If your company is looking for a leading technology partner in Lisbon — one capable of guaranteeing 24/7 support, security and performance — DataRoad is the right choice.
📞 Contact us: 211 459 950 (national landline call) or send us an email to: 📧 sales@dataroad.pt
Do you need reliable IT support? DataRoad offers IT support and a helpdesk for businesses, with a rapid response and no small print. Find out about our IT support services.
DataRoad — ongoing IT support for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Do you need to upgrade your servers or rethink your infrastructure? We’ll analyse your current setup and provide you with a no-obligation quote.
