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A Yunit Consulting selected DataRoad to guarantee monthly IT support IT Unlimited to its offices in Lisbon and Porto, with an annual support contract covering around 50 jobs.
What the IT Unlimited contract includes
The service contracted by Yunit Consulting guarantees ongoing support for the company's two locations:
- Ongoing IT support about 50 jobs between Lisbon and Porto;
- Print and server management in both locations;
- Internet connectivity management of the two offices;
- Monitoring, remote support, alarm management and reporting continuous.
IT support for businesses with multiple offices
Gerir a infraestrutura tecnológica de duas localizações geograficamente distantes — Lisboa e Porto — apresenta desafios específicos: garantir o mesmo nível de resposta e disponibilidade em ambos os escritórios, sem depender de deslocações constantes de técnicos.
O modelo IT Unlimited responde a este desafio combinando suporte remoto, com resolução rápida da maioria dos incidentes à distância, e monitorização contínua de toda a infraestrutura, permitindo à DataRoad identificar problemas em qualquer um dos escritórios antes que cheguem a afetar os cerca de 50 postos de trabalho da equipa da Yunit Consulting.
About Yunit Consulting
Yunit Consulting's mission is to support Portuguese SMEs in being well prepared, making them more competitive through solutions oriented towards growth and efficiency. The company accompanies each client's evolution at any stage — from fund raising to cost optimisation and expansion into new markets.
Benefits for the customer
- Consistent support in Lisbon and Porto, without relying on travel;
- Rapid response via remote support and proactive monitoring;
- A specialist team certified by various manufacturers in the IT sector;
- Regular reporting on information systems availability.
DataRoad thanks Yunit Consulting for choosing our IT consultancy, IT support, and computer network management and maintenance services.
Find out more about our IT Unlimited service here
Managed IT services for businesses
IT services and IT maintenance for businesses
Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.
DataRoad — ongoing IT support for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.
