BePoet Baixa Hotel: complete computer area of the new hotel

DataRoad reinforces its presence in the hotel sector with a complete IT project: professional Wi-Fi, IP CCTV, access control and 24/7 “Unlimited” support

A DataRoad she was elected to carry out a integrated technological project in a hotel industry client, involving the wireless network installation (corporate Wi-Fi), implementation of IP CCTV (video surveillance), access control and a continuous management of the entire IT infrastructure via the service “Unlimited”, with permanent on-site, remote and telephone support, reinforced by monitoring and alarm systems.

This type of implementation is critical in hotels and accommodation units, where the guest experience depends directly on a stable Wi-Fi network, de reliable security systems and of seamless daily operations — from check-in and billing, to guest connectivity in rooms, public areas and outdoor spaces. DataRoad steps in as a technological partner to ensure availability, performance, security and continuity.

Hotel technology: infrastructures that improve the guest experience and operational efficiency

The hotel industry demands a specific approach to technology: high user turnover, multiple coverage areas, usage peaks, the need for network segmentation (guests vs. internal services), and mandatory security and control. Therefore, DataRoad designs and implements solutions tailored to the sector, combining:

• Corporate Wi-Fi with remote management and monitoring
• IP video surveillance with recording and centralised management
• Access control for enhanced security and auditing
• Managed IT services with continuous and proactive support

The result is an infrastructure prepared to grow, reduce incidents and ensure that technology is a business enabler — and not a source of failures.

Project scope: IT installation and configuration services

As part of this intervention, DataRoad's specialist teams carry out installation and setup of a set of essential components for the hotel's daily operation, including:

1) Supply of computer equipment (HP workstations)

DataRoad ensures the provision of professional HP workstations, suited to the hotel's operational context (reception, back office, management, administrative areas), ensuring reliability, performance and integration with the existing infrastructure.

2) Installation and configuration of the IT network (switches, router and cabling)

The foundation of any modern hotel is a solid structured network. In this project, DataRoad is carrying out:

• Installation and configuration of switches e router
• Connection and organisation of computer cabling
• Preparation for scalability and redundancy, where applicable
• Good network segmentation and security practices

3) Installation and configuration of IP CCTV (video surveillance)

CCTV is a key security element. DataRoad implements a system of IP CCTV, com:

• Strategically positioned IP cameras
• Network and storage configuration (as per requirements)
• Controlled access and centralised system management
• Integration with internal security and operational policies

Note: in hospitality environments, CCTV implementation must follow good practice and applicable legal obligations, including adequate signage and internal image access policies.

 

4) Wireless network (corporate Wi-Fi) with access points in indoor and outdoor areas

For hotels, Wi-Fi is one of the factors most valued by guests. DataRoad installs and configures a professional wireless network, com:

• Access points distributed by all indoor and outdoor areas
• Coverage optimisation for guest rooms, reception, restaurants, function rooms and common areas
• Access portal (where applicable) and policy configuration
• Remote management and monitoring, for rapid incident response and proactive adjustment

5) Sound system installation

Implementation and configuration of sound system, with a focus on operational stability and suitability for the hotel's areas (public areas, reception, food and beverage, and event spaces, where applicable).

6) Cloud Server for Remote Desktop working

DataRoad provides a Cloud server to Remote Desktop, allowing:

• Secure and controlled access to applications and work environments
• Business continuity and mobility for management teams
• Simplification of resource maintenance and scalability

7) Wi-Fi solution controller with remote management and monitoring

To ensure consistency and performance, a is implemented Wi-Fi controller, allowing:

• Centralised access point management
• Network policies (e.g. guest/services segmentation)
• Monitoring of availability, load and quality of service
• Remote adjustments with no impact on operations

8) “Unlimited” IT support with monitoring and alerting

In addition to the installation, the customer will benefit from the service “Unlimited”, which includes:

• IT support local, remote and telephone
• Continuous monitoring of the critical services and equipment
• Alarmist for early fault and degradation detection
• Proactive monitoring to reduce downtime and outages

Why these services are decisive for hotels and accommodation providers

Unlike many sectors, in hospitality technology is directly linked to reputation: unstable Wi-Fi, access failures, CCTV issues or workstation downtime have an immediate impact on operations and guest satisfaction.

With an integrated approach, DataRoad helps hotels to:

• Improve the Wi-Fi quality and reduce complaints
• Reinforce physical security and operational control
• Reduce stops and incidents with proactive monitoring
• Gain predictability with a model of ongoing support
• Having a specialist partner to evolve the infrastructure alongside business growth

DataRoad: IT and networking consultancy with specialised and certified teams

DataRoad thanks the client for the trust placed in them and reaffirms their commitment to delivering specialised IT consultancy services and projects of technological infrastructure with a high standard of quality.

DataRoad positions itself as a company with specialised know-how, with proven experience in:

• Installation of computer networks and corporate Wi‑Fi
• IT security and professional services
• Management and maintenance of IT infrastructure
• Managed services (MSP) with monitoring, alerting and reporting

With a dedicated team and projects implemented in diverse business contexts, DataRoad ensures solutions tailored to each client's specific needs — with a focus on efficiency, stability and continuity.

Want to elevate your hotel's technology? Talk to DataRoad

If you are looking for a partner to Professional Wi-Fi for hotels, IP CCTV, access control e managed IT support with continuous monitoring and assistance, DataRoad can help design and execute a complete solution.

Get in touch with us and discover how to ensure a stable technology infrastructure that is prepared for growth.