The client
A Lambert Clinic it is a national reference in the fields of Orthopaedics, Traumatology and Sports Medicine, with fully integrated clinical care. Upon inaugurating its new branch in Corroios, has once again chosen DataRoad to ensure all its IT support and infrastructure.
The challenge
A growing clinic, with a new branch, needs computer systems that are always available, secure and well managed — without failures that disrupt clinical activity. It was necessary to guarantee permanent support for workstations, a reliable network and wireless, continuous monitoring and adequate security, with a single partner responsible for everything.
The DataRoad solution
DataRoad has taken over full IT support for Clínica Lambert through the service «IT Unlimited», ensuring performance, security and operational continuity:
Full IT support
- Ongoing technical support for workstations, both remote and on-site.
- Incident management and rapid problem resolution.
Corporate network and wireless
- Complete management of the network infrastructure and wireless system.
- 24/7 continuous monitoring, network optimisation and security.
- Print management, servers and internet connectivity.
- Enterprise firewall for network protection.
Monitoring, alarm systems and reporting
- With the IT Unlimited Premiumreal-time monitoring, automated alerts, performance reports and proactive interventions to prevent failures.
Results
- New branch in Corroios with all IT managed and supported from launch.
- High availability and performance in clinical operations.
- Network and wireless monitored 24/7, with security enhanced by enterprise firewall.
- Proactive failure prevention with real-time monitoring and alarms.
- A single partner responsible for all IT support — chosen once again by Clínica Lambert.
See also
- IT services for clinics
- IT support for businesses
- Original news article for this project
- All DataRoad success stories
DataRoad — IT support for clinics and healthcare facilities
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
In the area of Health, DataRoad supports clinics and medical units where IT cannot fail. Here, as well as performance, network security and segmentation matter — sensitive clinical data protected, patient and visitor networks isolated from clinical and administrative networks, reliable backups and permanent support so that operations never stop.
DataRoad assumes full responsibility for its clients' technological solution — from technical specification and equipment procurement to installation, configuration, testing, team training and ongoing support. A single partner, a single point of contact.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)coverage survey, cloud management, network segmentation and isolated guest networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Do you need a similar solution?
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Sector: Clinical and Healthcare IT
