{"id":27406,"date":"2026-08-12T15:54:56","date_gmt":"2026-08-12T15:54:56","guid":{"rendered":"https:\/\/www.helpdesk-lisboa.pt\/?post_type=em_case_study&#038;p=27406"},"modified":"2026-08-13T00:07:00","modified_gmt":"2026-08-13T00:07:00","slug":"clinica-lambert-corroios-suporte-informatico-total-it-unlimited-rede-e-wireless-empresarial","status":"publish","type":"em_case_study","link":"https:\/\/www.dataroad-it.com\/es\/em_case_study\/clinica-lambert-corroios-suporte-informatico-total-it-unlimited-rede-e-wireless-empresarial\/","title":{"rendered":"Cl\u00ednica Lambert (Corroios) \u2014 Suporte inform\u00e1tico total IT Unlimited, rede e wireless empresarial"},"content":{"rendered":"<h2>O cliente<\/h2>\n<p>A <strong>Cl\u00ednica Lambert<\/strong> \u00e9 uma refer\u00eancia nacional nas \u00e1reas de Ortopedia, Traumatologia e Medicina Desportiva, com um acompanhamento cl\u00ednico totalmente integrado. Ao inaugurar a sua <strong>nova unidade em Corroios<\/strong>, voltou a escolher a DataRoad para assegurar todo o seu suporte e infraestrutura inform\u00e1tica.<\/p>\n<h2>O desafio<\/h2>\n<p>Uma cl\u00ednica em crescimento, com uma nova unidade, precisa de sistemas inform\u00e1ticos sempre dispon\u00edveis, seguros e bem geridos \u2014 sem falhas que interrompam a atividade cl\u00ednica. Era necess\u00e1rio garantir suporte permanente aos postos de trabalho, uma rede e wireless fi\u00e1veis, monitoriza\u00e7\u00e3o cont\u00ednua e seguran\u00e7a adequada, com um \u00fanico parceiro respons\u00e1vel por tudo.<\/p>\n<h2>A solu\u00e7\u00e3o DataRoad<\/h2>\n<p>A DataRoad passou a assegurar o suporte inform\u00e1tico total da Cl\u00ednica Lambert atrav\u00e9s do servi\u00e7o <strong>\u00abIT Unlimited\u00bb<\/strong>, garantindo desempenho, seguran\u00e7a e continuidade operacional:<\/p>\n<h3>Suporte inform\u00e1tico total<\/h3>\n<ul>\n<li>Assist\u00eancia t\u00e9cnica permanente aos postos de trabalho, remota e presencial.<\/li>\n<li>Gest\u00e3o de incidentes e resolu\u00e7\u00e3o r\u00e1pida de problemas.<\/li>\n<\/ul>\n<h3>Rede e wireless empresarial<\/h3>\n<ul>\n<li>Gest\u00e3o completa da infraestrutura de rede e do sistema wireless.<\/li>\n<li>Monitoriza\u00e7\u00e3o cont\u00ednua 24\/7, otimiza\u00e7\u00e3o e seguran\u00e7a de rede.<\/li>\n<li>Coordena\u00e7\u00e3o de impress\u00e3o, servidores e conectividade \u00e0 internet.<\/li>\n<li><strong>Cortafuegos empresarial<\/strong> para prote\u00e7\u00e3o da rede.<\/li>\n<\/ul>\n<h3>Supervisi\u00f3n, alertas y generaci\u00f3n de informes<\/h3>\n<ul>\n<li>Com o <strong>Inform\u00e1tica Ilimitada Premium<\/strong>: monitoriza\u00e7\u00e3o em tempo real, alertas autom\u00e1ticos, relat\u00f3rios de desempenho e interven\u00e7\u00f5es proativas para evitar falhas.<\/li>\n<\/ul>\n<h2>Resultados<\/h2>\n<ul>\n<li>Nova unidade em Corroios com toda a inform\u00e1tica gerida e suportada desde o arranque.<\/li>\n<li>Elevada disponibilidade e desempenho nas opera\u00e7\u00f5es cl\u00ednicas.<\/li>\n<li>Rede e wireless monitorizados 24\/7, com seguran\u00e7a refor\u00e7ada por firewall empresarial.<\/li>\n<li>Preven\u00e7\u00e3o proativa de falhas com monitoriza\u00e7\u00e3o em tempo real e alarm\u00edstica.<\/li>\n<li>Um \u00fanico parceiro respons\u00e1vel por todo o suporte IT \u2014 escolhido de novo pela Cl\u00ednica Lambert.<\/li>\n<\/ul>\n<p><!-- dr-vertambem --><\/p>\n<h2>Ver tamb\u00e9m<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-clinicas\/\">Servi\u00e7os de inform\u00e1tica para cl\u00ednicas<\/a><\/li>\n<li><a href=\"https:\/\/www.helpdesk-lisboa.pt\/assistencia-informatica-empresa\/\">Assist\u00eancia inform\u00e1tica a empresas<\/a><\/li>\n<li><a href=\"https:\/\/www.helpdesk-lisboa.pt\/manutencao-informatica\/helpdesk-informatica-lisboa\/\">Not\u00edcia original deste projeto<\/a><\/li>\n<li><a href=\"https:\/\/www.helpdesk-lisboa.pt\/casos-de-sucesso\/\">Todos os casos de sucesso da DataRoad<\/a><\/li>\n<\/ul>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 inform\u00e1tica para cl\u00ednicas e unidades de sa\u00fade<\/h2>\n<p>A <strong>DataRoad<\/strong> es una empresa portuguesa de <strong>servicios inform\u00e1ticos gestionados (MSP)<\/strong>, con sede en Alfragide (Lisboa) y presencia activa en Oporto, Faro, Funchal, \u00c9vora, Set\u00fabal y Beja. Desde 2015 garantiza el buen funcionamiento de las infraestructuras de TI de empresas que no pueden permitirse interrupciones \u2014hoteles, cl\u00ednicas, embajadas, universidades, multinacionales y pymes exigentes\u2014 gracias a un equipo t\u00e9cnico certificado, una supervisi\u00f3n permanente y un servicio de asistencia 24\/7.<\/p>\n<p>Na \u00e1rea da <strong>sa\u00fade<\/strong>, a DataRoad apoia cl\u00ednicas e unidades m\u00e9dicas onde a inform\u00e1tica n\u00e3o pode falhar. Aqui, al\u00e9m do desempenho, contam a seguran\u00e7a e a segmenta\u00e7\u00e3o da rede \u2014 dados cl\u00ednicos sens\u00edveis protegidos, redes de pacientes e visitantes isoladas das redes cl\u00ednica e administrativa, backups fi\u00e1veis e suporte permanente para que a atividade nunca pare.<\/p>\n<p>A DataRoad assume a responsabilidade total pela solu\u00e7\u00e3o tecnol\u00f3gica dos seus clientes \u2014 da especifica\u00e7\u00e3o t\u00e9cnica e aquisi\u00e7\u00e3o de equipamento \u00e0 instala\u00e7\u00e3o, configura\u00e7\u00e3o, testes, forma\u00e7\u00e3o das equipas e suporte cont\u00ednuo. Um \u00fanico parceiro, um \u00fanico interlocutor.<\/p>\n<h2>Servicios de DataRoad<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 asistencia inform\u00e1tica permanente<\/strong>: asistencia ilimitada a un precio fijo, tanto a distancia como presencial, con gesti\u00f3n de incidencias y respuesta r\u00e1pida.<\/li>\n<li><strong>Redes inform\u00e1ticas y cableado estructurado<\/strong>: dise\u00f1o, instalaci\u00f3n y certificaci\u00f3n de redes, conmutaci\u00f3n de capa 3 y PoE.<\/li>\n<li><strong>Redes inal\u00e1mbricas empresariales (WiFi 6 y WiFi 7)<\/strong>: estudo de cobertura, gest\u00e3o em cloud, segmenta\u00e7\u00e3o de redes e redes de visitantes isoladas.<\/li>\n<li><strong>Ciberseguridad y cortafuegos empresarial<\/strong>: protecci\u00f3n perimetral, control del tr\u00e1fico y mitigaci\u00f3n de amenazas.<\/li>\n<li><strong>Servidores, copias de seguridad y recuperaci\u00f3n ante desastres<\/strong>: servidores, NAS y copias de seguridad centralizadas.<\/li>\n<li><strong>Videovigilancia CCTV<\/strong>: sistemas de videovigilancia con grabaci\u00f3n continua.<\/li>\n<li><strong>Supervisi\u00f3n, alertas y generaci\u00f3n de informes<\/strong>: supervisi\u00f3n en tiempo real, alertas autom\u00e1ticas e intervenciones proactivas.<\/li>\n<li><strong>Asesoramiento y gesti\u00f3n de proyectos de TI<\/strong>: cambios en las instalaciones, nuevas unidades y modernizaci\u00f3n de las infraestructuras.<\/li>\n<li><strong>Compatibilidad multiplataforma<\/strong>: entornos Windows y Apple, con gesti\u00f3n integral del parque inform\u00e1tico.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Precisa de uma solu\u00e7\u00e3o semelhante?<\/p>\n<p class=\"dr-d\">\u00bfDirige una cl\u00ednica y necesita que los sistemas simplemente no se detengan? Evaluamos su infraestructura y le presentamos una propuesta sin compromiso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Tel\u00e9fono<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">llamada a la red fija nacional<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Correo electr\u00f3nico<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Env\u00edanos tu pedido<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-clinicas\/\">Solicitar una evaluaci\u00f3n \u00bb<\/a><\/p>\n<\/div>\n<p><!-- dr-setor-link --><\/p>\n<p><strong>Setor:<\/strong> <a href=\"https:\/\/www.helpdesk-lisboa.pt\/informatica-para-clinicas\/\">Inform\u00e1tica para Cl\u00ednicas y Unidades de Salud<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Asistencia inform\u00e1tica integral, red y conexi\u00f3n inal\u00e1mbrica para empresas en la Cl\u00ednica Lambert, en Corroios, con el contrato IT Unlimited.<\/p>","protected":false},"featured_media":23315,"template":"","class_list":["post-27406","em_case_study","type-em_case_study","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Suporte inform\u00e1tico total, gest\u00e3o de rede e wireless empresarial na nova unidade da Cl\u00ednica Lambert. 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