In this article<\/p>\n
- \n
- About Boost Portugal<\/a><\/li>\n
- IT services rendered<\/a><\/li>\n
- Why internet redundancy matters in a multi-brand operation<\/a><\/li>\n
- Benefits for the customer<\/a><\/li>\n<\/ol>\n<\/div>\n
A Boost Portugal<\/strong> chose DataRoad to guarantee permanent IT support through the service IT Unlimited<\/strong>, with an annual contract for monthly support and continuous monitoring of all your information systems.<\/p>\n
\nProject details<\/p>\n
- \n
- Client<\/dt>\n
- Boost Portugal<\/dd>\n
- Sector<\/dt>\n
- Hospitality<\/dd>\n
- Intervention<\/dt>\n
- Enterprise wireless network \u00b7 Servers and infrastructure \u00b7 Unlimited IT support \u00b7 VoIP communications<\/dd>\n
- Year<\/dt>\n
- 2018<\/dd>\n<\/dl>\n<\/div>\n
About Boost Portugal<\/h2>\n
Boost Portugal is a company that combines innovative tourist entertainment projects, alternative means of transport and technology. Since 2008 it has built several successful brands, boosting tourism in Portugal, Spain and the USA \u2014 starting with the GoCar brand, the well-known yellow convertible tricycles in Lisbon, and later expanding to segways, electric bicycles, scooters, buggies, interactive technology, electric tuk tuks and live escape games. The company currently operates in Lisbon, Porto, the Douro and Madrid, with technology also used in Barcelona, San Francisco, Miami and San Diego, managing 12 tourist entertainment brands and reaching over 600,000 people a year worldwide.<\/p>\n
IT services rendered<\/h2>\n
Given the international scale and multi-brand nature of Boost Portugal's operation, IT support needs to cover everything from direct user support to the critical communications and online presence infrastructure:<\/p>\n
- \n
- Permanent IT support for users;<\/li>\n
- Implementation of backup solutions;<\/li>\n
- Support and maintenance of IP-PBX (VoIP) telephone systems;<\/li>\n
- Internet access redundancy with failover and link aggregation;<\/li>\n
- Installation and configuration of computer networks and wireless networks;<\/li>\n
- Web hosting and domain registration services;<\/li>\n
- Remote monitoring, alarm management and availability reporting;<\/li>\n
- Management of remote desktop services and VPNs.<\/li>\n<\/ul>\n
Why internet redundancy matters in a multi-brand operation<\/h2>\n
A company with 12 active brands across various cities relies on online bookings, customer communication and management systems that cannot stop. A fail-over solution with link aggregation ensures that if one internet connection fails, operation continues via a secondary connection, with no noticeable interruption. Combined with regular backups and managed hosting of the company's websites, this model significantly reduces the risk of lost bookings or downtime of the digital platforms that underpin the business.<\/p>\n
Benefits for the customer<\/h2>\n
- \n
- Continuous internet access even in the event of a connection failure;<\/li>\n
- Internal and client communications supported by a managed IP-PBX switchboard;<\/li>\n
- Sites and domains centrally managed by a single partner;<\/li>\n
- Permanent remote support, suitable for an operation with a presence in multiple cities.<\/li>\n<\/ul>\n
We thank Boost Portugal for choosing DataRoad's specialist IT services.<\/p>\n
Find out more about our IT Unlimited service here<\/strong>
\nManaged IT services for businesses<\/a><\/span>
\nIT services and IT maintenance for businesses<\/span><\/a><\/p>\n
\n![\"IT](\"https:\/\/www.helpdesk-lisboa.pt\/wp-content\/uploads\/2019\/02\/servicos-it-dataroad.png\")
<\/a><\/p>\nDid you know that IT issues can be detected before they cause an impact?<\/strong> DataRoad offers 24\/7 monitoring of your infrastructure, with immediate detection and response. Find out more about our 24\/7 IT monitoring<\/a>.<\/p>\n
Do you need reliable business Wi-Fi?<\/span>Coverage study, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.<\/span>See service<\/span><\/a><\/div>\n<\/p>\n
DataRoad \u2014 ongoing IT support for businesses<\/h2>\n
A DataRoad<\/strong> is a Portuguese company specialising in managed IT services (MSP)<\/strong>, headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, \u00c9vora, Set\u00fabal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime \u2014 hotels, clinics, embassies, universities, multinationals and demanding SMEs \u2014 with a certified technical team, continuous monitoring and 24\/7 support.<\/p>\n
DataRoad ensures the ongoing IT support<\/strong> of companies via the service IT Unlimited<\/strong>: unlimited support at a fixed cost, both remote and on-site, with 24\/7 monitoring, alerts and proactive interventions. The aim is simple \u2014 to prevent problems from even bringing operations to a standstill.<\/p>\n
DataRoad Services<\/h2>\n
- \n
- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7)<\/strong>: coverage study, cloud management and isolated visitor networks.<\/li>\n
- Cybersecurity and corporate firewalls<\/strong>: perimeter protection, traffic control and threat mitigation.<\/li>\n
- Servers, backups and disaster recovery<\/strong>: servers, NAS devices and centralised backups.<\/li>\n
- CCTV video surveillance<\/strong>: video surveillance systems with continuous recording.<\/li>\n
- Monitoring, alarm systems and reporting<\/strong>: real-time monitoring, automatic alerts and proactive interventions.<\/li>\n
- IT consultancy and project management<\/strong>: relocation of premises, new facilities and modernisation of infrastructure.<\/li>\n
- Cross-platform support<\/strong>: Windows and Apple environments, with comprehensive management of the IT infrastructure.<\/li>\n<\/ul>\n
\nGet in touch with DataRoad<\/p>\n
Thinking of changing your phone system or combining landline and mobile into a single system? We'll review what you have and present a no-obligation quote.<\/p>\n
- Computer networks and structured cabling<\/strong>: network design, installation and certification; Layer 3 switching and PoE.<\/li>\n
- IT Unlimited \u2014 round-the-clock IT support<\/strong>: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.<\/li>\n
- IT services rendered<\/a><\/li>\n